If you have a reserved space in a NYCHA Parking Lot that is occupied by an unauthorized vehicle, you can contact the Development Property Manager during business hours to initiate towing. You may also contact NYCHA’s Unauthorized Vehicle Line to report the incident.
If your vehicle was parked in a NYCHA Parking Lot and is now missing, you can check with the Development Property Manager for a daily report of vehicles that have been towed from the lots at the development.
Check with the Property Manager to confirm, then contact the Development's towing company for more information on how to retrieve your vehicle. The towing company information is also posted on signs around the parking lot.
NYCHA’s Unauthorized Vehicle Line may also have information.
Call 311 to report the problem during hours.