The Department of Health and Mental Hygiene has a dedicated phone line for use by doctors, nurses, and other health care providers. The Provider Access Line is available for the following requests from health care professionals:

  • Report disease outbreaks
  • Report neonatal herpes following circumcision
  • Request H1N1 and seasonal flu vaccine supply
  • Provide current information about medical regulations, protocol and alerts
  • Obtain patient forms, educational materials, toolkits, posters and other publications
  • Register volunteers for the Medical Reserve Corps

Online

Get information for health care providers and learn how to contact the Provider Access Line.

By Phone

Call 311 for assistance.

The Medical Reserve Corps is a program that assists the Department of Health and Mental Hygiene during emergencies.

Health professionals such as doctors and nurses may volunteer to address public health needs during emergencies such as smallpox outbreaks, a flu epidemic, or a hazardous materials spill.

You can get more information and sign up for the program online.

Learn more about the New York City Medical Reserve Corps.

If you need information about ensuring that a patient is kept in a hospital, you should speak to the patient's attending physician or a hospital administrator.