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The New York City Human Rights Law protects people with disabilities.

The law requires these places to be accessible:

  • Residential buildings
  • Businesses
  • Public spaces

Public spaces include but are not limited to:

  • Parks
  • Libraries
  • Parking facilities
  • Public bathrooms
  • Government buildings

Property owners must make changes to create access if needed. These are called reasonable accommodations.

They include:

  • Ramps
  • Electronic doors
  • Handrails

The law requires changes regardless of the age of the building.

The changes cannot cause undue hardship for property owners. This means they cannot be extremely difficult or expensive to make.

Learn more about the Human Rights Law.

You can report a building or public space that is not accessible.


Report a building or public place that does not meet local accessibility requirements.

By Phone

  • Agency: Commission on Human Rights
  • Division: Law Enforcement Bureau
  • Phone Number: (212) 416-0197
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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