Building or Public Space Accessibility Complaint

Need something else?

Disability Access for help with accessing City programs and services, also known as reasonable accommodations
Accessible Pedestrian Signal Request to request an audible pedestrian signal

The New York City Commission's Human Rights Law requires that reasonable accommodations be made to all residential buildings, businesses, and public spaces to make them accessible to people with disabilities.

Public spaces include, but are not limited to:

Parks
Libraries
Parking facilities
Public bathrooms
Government buildings

Reasonable accommodations often involve architectural modifications, including ramps, electronic doors, or handrails. The Human Rights Law does not consider the age of the building in requiring modifications.

These reasonable accommodations cannot pose an undue hardship to the building owner.

Get more information on the Human Rights Law.

You can report a building or public space that does not meet local accessibility requirements for people with disabilities.

Agency: Commission on Human Rights
Division: Law Enforcement Bureau
Phone Number: (212) 416-0197
Business Hours: Monday - Friday: 9 AM - 5 PM

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