Undocumented Immigrant

Need something else?

Visit the following pages instead for information and help with:

Immigration and Citizenship
Immigrant Assistance for services and benefits available to immigrant New Yorkers
Immigration or Naturalization Record
Immigration Service Provider Complaint
Immigration and Customs Enforcement (ICE) Raids
Public Charge Rule

Reports of undocumented immigrants or workers or someone violating the immigration law are not within the jurisdiction of New York City government.

Requests to have someone deported are also outside of the City's jurisdiction.

Complaints of this type cannot be accepted by 311.

If you are an asylum seeker who has just arrived in New York City, you can get free and confidential help at the Asylum Seeker Resource Navigation Center.

To be eligible for services and referrals, you must:

Provide U.S. Immigration and Customs Enforcement paperwork showing that you entered the U.S. Southwest Border on or after January 1, 2022
Currently live in New York City
Make an appointment with the Center

Learn more on the Asylum Seeker Resource Navigation Center page.

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