You can remove your name, or the name of a deceased relative, from most national mailing lists for magazines, catalogs, and other junk mail online or by mail.

It usually takes between one and six months before you see any reductions in your junk mail. Such services generally last between three to five years.


Get help from the Federal Trade Commission on reducing unwanted mail.

By Mail

Send a signed letter to:

Direct Marketing Association
PO Box 643
Carmel, NY 10512

The letter must contain the following: 

  • The statement: "Please remove my name and address from all mailing lists."
  • Your name and any variations of your name
  • Your home address
  • Your email address, if available (for confirmation purposes)
  • A check or money order for one dollar payable to "DMA" or the "Direct Marketing Association"

Opt Out of Credit Card and Insurance Offers

You can opt out of credit card or insurance offers online or by phone.


Opt out of credit card or insurance offers.

By Phone

  • Agency: Opt Out Services
  • Phone Number: (888) 567-8688
  • Business Hours: 24 hours, 7 days a week

Political Campaign Complaints

NYC311 is part of New York City government and does not provide information or take complaints about political candidates or their election campaigns.

Election campaigns and other non-profit organizations are not covered by the National Do Not Call Registry. The NYC Board of Elections and other City agencies don’t take complaints about election campaigns or candidates.

You may contact the candidate's campaign office to make a complaint about the candidate, campaign workers, or the use of campaign tactics, such as robo-calls, direct mail, or television ads.

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