In the event of a snowstorm of 6 inches or more, eligible New Yorkers within designated areas across the City may receive assistance to remove snow from the sidewalk outside of a homeowner’s residence. 

To be eligible, you must own a home within select areas and fall under one of these two categories:

  • A homeowner who is 60 years of age and older
  • A homeowner who has a disability

Snow shoveling assistance is limited only to the sidewalk outside of the residence. Shoveling assistance does not include clearing access to automobiles and driveways. 

Please note, this service is based on availability of staff and volunteers and does not guarantee snow shoveling assistance. If determined eligible, you will be notified directly by a contractor ahead of the snow shoveling service. 

Call 311 for assistance by phone.




The City does not clear access to automobiles, sidewalks, or driveways, even if the obstruction was caused by a City plow.

Snow is always plowed to the right side of the street because the same trucks must plow both one-way and two-way streets. Once the plows are mounted on trucks they cannot be shifted from one direction to the other.