Call 911
Call 911 if an animal is causing immediate danger, is vicious, or is foaming at the mouth.

Injured or Sick Pets

Animal Care Centers of NYC (ACC) does not respond to reports of sick or injured pets.

Seeing Wildlife During Daytime

Seeing a raccoon, opossum, skunk, or other wild animal in the daytime does not mean the animal has rabies. 

If an animal appears healthy and is seen during the day, it may be unable to return to its den or is looking for food. Healthy wildlife, especially raccoons, may look for food in the twilight hours. It is not unusual to see a raccoon at dusk or dawn. 

If left alone, healthy wildlife will eventually return to their dens once they feel safe. 

You should always use caution around any wildlife and not approach them or try to touch them.

During business hours, you can report sick or injured: 

  • Stray dogs
  • Stray puppies
  • Stray cats
  • Stray kittens

You can file reports of certain wildlife or endangered species that are injured or sick such as:

  • Deer
  • Geese 
  • Falcons

You can also report sick or injured animals that can carry rabies, including:

  • Raccoons
  • Opossums
  • Skunks 
  • Bats

You can also call 411, search the internet, or use the Yellow Pages to find emergency veterinary care and advice at your own cost.  If a stray cat is a nuisance, you can bring the cat to any ACC Care Center.  Always use caution if you choose to help an injured or sick animal.

Always use caution around sick or injured wildlife. Do not attempt to trap animals that can carry rabies. 

ACC does not accept reports about healthy wildlife.

ACC does not accept reports about healthy stray or mother cats that are still taking care of their kittens.

Call 311 for assistance.

ACC will accept injured or sick small animals and common birds if you bring them to one of ACC's Care Center drop-off locations.  ACC will not pick them up from you.

Examples of injured or sick small animals that ACC will not pick up include:

  • Squirrels
  • Robins
  • Sparrows
  • Pigeons
  • Starlings
  • Seagulls

Do not attempt to trap sick or injured wildife that can carry rabies.

You can report wild, stray or injured animals in parks to the Department of Parks and Recreation.

You can't report rats, pigeons, and squirrels.

Seeing Wildlife During Daytime

Seeing a raccoon, opossum, skunk, or other wild animal in the daytime does not mean the animal has rabies. 

If an animal appears healthy and is seen during the day, it may be unable to return to its den or is looking for food. Healthy wildlife, especially raccoons, may look for food in the twilight hours. It is not unusual to see a raccoon at dusk or dawn. 

If left alone, healthy wildlife will eventually return to their dens once they feel safe. 

You should always use caution around any wildlife and not approach them or try to touch them.

Rabies Symptoms 

Symptoms of rabies in animals include:

  • Extremely aggressive behavior
  • Paralysis, staggering, walking in circles, or difficulty walking
  • Drooling or foaming at the mouth
  • Convulsing, spitting, choking
  • Staring into space or being in same spot for 24 hours 
  • Unusual behavior, such as biting itself

ACC has three Care Centers for animal adoptions that are open from noon to 7 PM, 7 days a week (except major holidays). They are located in Manhattan, Brooklyn, and Staten Island.  

You can call 411, search the Internet, or use the Yellow Pages to find an Animal Hospital or veterinarian.

ACC provides euthanasia services but not private cremation services.

The fees are: 

  • $35 to offer for adoption
  • $125 to euthanize

All forms of payment are accepted.

You can report a beached, sick, or stranded marine animal such as a seal, turtle, or whale.

Call 311 for assistance.

ACC offices are closed during the below holidays.

  • Thursday, July 4 - Independence Day
  • Tuesday, September 3 - Labor Day
  • Thursday, November 28 - Thanksgiving Day
  • Wednesday, December 25 - Christmas Day
  • Wednesday, January 1 - New Year's Day 2020

BRONX

464 East Fordham Road (between Fordham University boundary and Washington Avenue)
Hours: 7 days a week; 8 AM - 8 PM
Closed on holidays. During holiday seasons, the hours may be reduced.

BROOKLYN

2336 Linden Boulevard, Brooklyn (between Essex Street and Shepherd Avenue)
Hours: 7 days a week, 8 AM - 8 PM

MANHATTAN

326 East 110th Street (between 1st and 2nd Avenues)
Hours: 7 days a week, 8 AM - 8 PM

QUEENS

92-29 Queens Boulevard  (Rego Park just south of the Long Island Expressway)
Hours: 7 days a week; 8 AM - 8 PM
Closed on holidays. During holiday seasons, the hours may be reduced.

STATEN ISLAND

3139 Veterans Road West  (Route 440 South to Exit 1N - Arthur Kill Road. At stop sign, make left onto Veterans Road West)
Hours: 7 days a week, 8 AM - 8 PM