Call 911
Call 911 if an animal is causing immediate danger, is vicious, or is foaming at the mouth.

You can report an injured or sick:

  • Stray dog or cat
  • Large or unusual bird, large wildlife, or animal that can carry rabies
  • Animal in a park

You can also learn about bringing an injured or sick common bird or small animal to an Animal Care Centers of NYC (ACC) Care Center drop-off location.

Animal Care Centers of NYC (ACC) does not accept reports about healthy stray or mother cats that are still taking care of their kittens.

During business hours, ACC accepts reports of sick or injured stray dogs, puppies, cats, and kittens. 

You can also call 411, search the internet, or use the Yellow Pages to find emergency veterinary care and advice at your own cost.  If a stray cat is a nuisance, you can bring the cat to any ACC Care Center.  

Always use caution if you choose to help an injured or sick animal.

Call 311 for assistance by phone.

During business hours, you can report certain wildlife or endangered species that are injured or sick to Animal Care Centers of NYC (ACC), such as:

  • Deer
  • Geese 
  • Falcons

You can also report sick or injured animals that can carry rabies to ACC, including:

  • Raccoons
  • Opossums
  • Skunks 
  • Bats

ACC does not accept reports about healthy wildlife.

Always use caution around sick or injured wildlife. Do not attempt to trap animals that can carry rabies.  Symptoms of rabies in animals include:

  • Extremely aggressive behavior
  • Paralysis, staggering, walking in circles or difficulty walking
  • Drooling or foaming at the mouth
  • Convulsing, spitting, choking
  • Staring into space or being in same spot for 24 hours 
  • Unusual behavior, such as biting itself

Call 311 for assistance by phone.

Animal Care Centers of NYC (ACC) will accept injured or sick small animals and common birds if you bring them to one of ACC's Care Center drop-off locations.  ACC will not pick them up from you.

Examples of injured or sick small animals that ACC will not pick up include:

  • Squirrels
  • Robins
  • Sparrows
  • Pigeons
  • Starlings
  • Seagulls

Do not attempt to trap sick or injured wildlife that can carry rabies.  Symptoms of rabies in animals include:

  • Extremely aggressive behavior
  • Paralysis, staggering, walking in circles or difficulty walking
  • Drooling or foaming at the mouth
  • Convulsing, spitting, choking
  • Staring into space or being in same spot for 24 hours 
  • Unusual behavior, such as biting itself

Animal Care Centers of NYC (ACC) does not respond to reports of sick or injured pets. 

You can call 411, search the Internet, or use the Yellow Pages to find an Animal Hospital or veterinarian.

ACC has three Care Centers for animal adoptions that are open from noon to 7 PM, 7 days a week (except major holidays). They are located in Manhattan, Brooklyn, and Staten Island.  

ACC provides euthanasia services but not private cremation services.

The fees are: 

  • $35 to offer a pet for adoption
  • $125 to euthanize

All forms of payment are accepted.

BRONX

464 East Fordham Road (between Fordham University boundary and Washington Avenue)
Hours: 7 days a week; 8 AM - 8 PM
Closed on holidays. During holiday seasons, the hours may be reduced.

BROOKLYN

2336 Linden Boulevard, Brooklyn (between Essex Street and Shepherd Avenue)
Hours: 7 days a week, 8 AM - 8 PM

MANHATTAN

326 East 110th Street (between 1st and 2nd Avenues)
Hours: 7 days a week, 8 AM - 8 PM

QUEENS

92-29 Queens Boulevard  (Rego Park just south of the Long Island Expressway)
Hours: 7 days a week; 8 AM - 8 PM
Closed on holidays. During holiday seasons, the hours may be reduced.

STATEN ISLAND

3139 Veterans Road West  (Route 440 South to Exit 1N - Arthur Kill Road. At stop sign, make left onto Veterans Road West)
Hours: 7 days a week, 8 AM - 8 PM

Animal Care Center offices and drop-off locations are closed on the following holidays:

  • Thursday, July 4 - Independence Day
  • Monday, September 2 - Labor Day
  • Thursday, November 28 - Thanksgiving Day
  • Wednesday, December 25 - Christmas Day
  • Wednesday, January 1 - New Year's Day 2020

You can report wild, stray or injured animals in parks to the Department of Parks and Recreation (DPR).

DPR does not handle reports about rats, pigeons, and squirrels.

You can report a beached, sick, or stranded marine animal such as a seal, turtle, or whale.

Call 311 for assistance by phone.