Animal Care Centers of NYC (ACC) does not accept reports about healthy stray or mother cats that are still taking care of their kittens.

During business hours, ACC accepts reports of sick or injured stray dogs, puppies, cats, and kittens. 

You can also search the internet or call 411 to find emergency veterinary care and advice at your own cost.  If you call 411, your phone service provider may charge you an additional fee.

Always use caution if you choose to help an injured or sick animal.

By Email

CommunityCats@nycacc.org

By Phone

Animal Care Centers of NYC (ACC) will accept injured or sick small animals and common birds if you bring them to one of ACC's Care Center drop-off locations.  ACC will not pick them up from you. 

Examples of injured or sick small animals that ACC will not pick up include:

• Squirrels
• Robins
• Sparrows
• Pigeons
• Starlings
• Seagulls    

You may also contact a NYS Department of Environmental Conservation (DEC) licensed wildlife rehabilitator. A list of licensed wildlife rehabilitators can be found on the DEC website.

Visit the NYS Department of Environmental Conservation website.

During business hours, you can report certain wildlife or endangered species that are injured or sick to Animal Care Centers of NYC (ACC), such as:

• Deer
• Geese 
• Falcons

You can also report sick or injured animals that can carry rabies to ACC, including:

• Raccoons
• Opossums
• Skunks 
• Bats

To report a sick or injured animal that can carry rabies, visit Rabid Animal.

ACC does not accept reports about healthy wildlife.

You may also contact a NYS Department of Environmental Conservation (DEC) licensed wildlife rehabilitator. A list of licensed wildlife rehabilitators can be found on the DEC website.

Visit the NYS Department of Environmental Conservation website.

You can report an animal in a park to NYC Parks, including:

• Stray dogs and cats
• Injured wildlife
• Wildlife sighting
• The removal of wildlife from a park

The City responds only to sick or injured wildlife or stray or injured animals in parks.

NYC Parks does not handle reports about healthy pigeons and squirrels.

You can report a beached, sick, or stranded marine animal such as a seal, turtle, or whale.

Online

Animal Care Centers of NYC (ACC) does not respond to reports of sick or injured pets. 

You can search the internet or call 411 to find an Animal Hospital or veterinarian. If you call 411, your phone service provider may charge you an additional fee.

Learn about ASPCA's animal hospital for urgent care services.

There are Animal Care Center offices and drop-off locations across New York City.

Most require an appointment and are closed on the following holidays:

• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
• New Year's Day