Through the New Family Home Visits (NFHV) program, the Health Department and its partners provide support and assistance to new and expectant parents who live in select New York City neighborhoods, public housing, or who are engaged with child welfare. These families may be eligible for home visiting by a qualified professional, as well as many other helpful services to support and strengthen families. 

NFHV is a program in which a trained health worker makes in-person visits to the home of an expectant or new parent who has recently given birth. The program is voluntary and free to all families regardless of immigration status or income.

Families can get help with:

  • Breastfeeding
  • Creating a safe home for their new baby
  • Safe sleep education
  • Accessing health and social services
  • Accessing a nurse or doula
    • A Doula is a person who provides support and guidance before, during and after birth
  • Obtaining essential items for the baby such as a crib or diapers 

Eligibility

Eligible families include:

  • First-time parents residing in Taskforce, Racial, Inclusion and Equity (TRIE) neighborhoods
  • All families with an infant 0 to 3 months old residing in NYCHA public housing in TRIE neighborhoods 
  • All families with an infant 0 to 3 months old engaged with ACS citywide

Currently, eligible NYCHA families and families who are engaged with ACS can enroll in New Family Home Visits. The program will be phased in the 33 TRIE neighborhoods, starting with the following 11: 

  • Bedford Stuyvesant
  • Brownsville
  • Bushwick
  • Central Harlem
  • Concourse/Highbridge
  • East Harlem
  • East Tremont
  • Hunts Point
  • Morrisania
  • Mott Haven
  • University Heights/Morris Heights

The remaining 22 neighborhoods will be added over the next 3 months.

Apply

You can get more information and enroll by phone.

Call 311 for assistance by phone.

Doulas are trained birth assistants who provide non-medical support through pregnancy, labor, and delivery, as well as postpartum care. 

The Citywide Doula Initiative (CDI) provides no-cost doula care services to birthing people and families in NYC neighborhoods (TRIE (Taskforce on Racial Inclusion and Equity) neighborhoods) that have been hit hard by health and socioeconomic disparities. The CDI is a key component of the New Family Home Visits (NFHV) program.

The program is voluntary and free to all families regardless of their immigration status. Priority will be given to people who are income-eligible for Medicaid and/or are giving birth for the first time (or the first time in over 10 years), as well as those who have had a previous traumatic birth experience, have no other labor support, live in a shelter, are in foster care, or have a high-risk medical condition.

More information is available online or by mail.

Online

Learn more about doulas, their services, and eligibility for the Citywide Doula Initiative (CDI).

By Mail

Call 311 to request a paper copy.

Status

If you requested a Department of Health and Mental Hygiene publication over 2 weeks ago and have not received it, you can check the status. If you ordered it more recently, allow time for delivery and call back after 2 weeks if you still haven't received it.

Cancel Order

If your order has been placed, it likely already shipped. You can return unwanted copies at no cost to you by writing "Return to Sender" on the package and putting it in the mail.

Update Order

  • To order additional items, you must place another order.
  • To update a current order, be sure to include tracking order number.
  • To update address, email, and organizational information you can email your requests to dohmhliterature@health.nyc.gov.

Out of Stock

If the publication you are looking for is currently out of stock, you can get assistance by phone.

Call 311 for assistance.

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