You can get technical advice about how to correct Department of Housing Preservation and Development (HPD) violations.

If you fix the violation, you may have it removed from the record. You must certify that you corrected the violation within the time period stated on the Notice of Violation. You can find certification instructions on the back of the Notice of Violation.

Learn about correcting an HPD violation.

You can contact a HPD Code Enforcement Borough Office by phone, in person, or schedule a phone or virtual appointment for further assistance. 

Bronx

  • Agency: Department of Housing Preservation and Development
  • Division: Bronx Code Enforcement Service Center
  • Address: 1932 Arthur Avenue, 3rd Floor, Bronx, NY, 10457
  • Phone Number: (212) 863-7050
  • Business Hours: Monday - Friday: 9 AM - 4 PM

Brooklyn

  • Agency: Department of Housing Preservation and Development
  • Division: Brooklyn Code Enforcement Service Center (Euclid Avenue)
  • Address: 701 Euclid Avenue, Brooklyn, NY, 11208
  • Phone Number: (212) 863-6620
  • Business Hours: Monday - Friday: 9 AM - 4 PM

  • Agency: Department of Housing Preservation and Development
  • Division: Brooklyn Code Enforcement Service Center (Adams Street)
  • Address: 345 Adams Street, 10th Floor, Brooklyn, NY, 11201
  • Phone Number: (212) 863-8060
  • Business Hours: Monday - Friday: 9 AM - 4 PM

Manhattan

  • Agency: Department of Housing Preservation and Development
  • Division: Manhattan Code Enforcement Service Center
  • Address: 94 Old Broadway, 7th Floor, New York, NY, 10027
  • Phone Number: (212) 863-5030
  • Business Hours: Monday - Friday: 9 AM - 4 PM

Queens

  • Agency: Department of Housing Preservation and Development
  • Division: Queens Code Enforcement Service Center
  • Address: 120-55 Queens Boulevard, Kew Gardens, NY, 11415
  • Phone Number: (212) 863-5990
  • Business Hours: Monday - Friday: 9 AM - 4 PM

Staten Island

  • Agency: Department of Housing Preservation and Development
  • Division: Staten Island Code Enforcement Service Center
  • Address: 10 Richmond Terrace, Staten Island, NY, 10301
  • Phone Number: (212) 863-8100
  • Business Hours: Monday - Friday: 9 AM - 4 PM

Bronx
Bronx Code Enforcement Service Center
1932 Arthur Avenue, 3rd Floor, Bronx, NY, 10457
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

Brooklyn
Brooklyn Code Enforcement Service Center (Euclid Avenue)
701 Euclid Avenue, Brooklyn, NY, 11208
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

Brooklyn Code Enforcement Service Center (Adams Street)
345 Adams Street, 10th Floor, Brooklyn, NY, 11201
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

Manhattan
Manhattan Code Enforcement Service Center
94 Old Broadway, 7th Floor, New York, NY, 10027
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

Queens
Queens Code Enforcement Service Center
120-55 Queens Boulevard, Kew Gardens, NY, 11415
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

Staten Island
Staten Island Code Enforcement Service Center
10 Richmond Terrace, Staten Island, NY, 10301
Monday, Tuesday, Thursday, Friday: 10 AM - 2 PM

You can schedule an appointment online to speak with a representative from HPD’s Code Enforcement office either virtually or by telephone. While HPD pilots this new service, only a limited number of time slots will be available. HPD may adjust the number of time slots offered based on demand.

Appointments are only on Wednesdays.

Services Available by Appointment:

  1. Complaints
  2. Violations (certifications)
  3. Dismissal Request
  4. Mold/Pest (documentation to remove violations)
  5. Lead Violations (Defect Status, Exemptions, and Contestations)

Schedule an appointment.

To clear a violation after the deadline has passed, building owners must file a Dismissal Request form with their HPD Code Enforcement Borough Office. The fee is $300 to have a corrected violation cleared from the record.

Download a Dismissal Request form.

  Was this information helpful?   Yes    No