MEND NYC is a free mediation service dedicated to resolving quality of life disputes between restaurants, bars, and nightlife establishments and their neighbors through direct communication and compromise.

The Office of Nightlife has collaborated with the Center for Creative Conflict Resolution (CCCR) at the Office of Administrative Trials and Hearings (OATH), who will be administering MEND NYC. The mediations are conducted by experienced, neutral third parties to help New York City residents and hospitality businesses negotiate immediate and lasting understanding in order to find common ground and coexist as neighbors.

To send a request for mediation regarding an ongoing quality of life issue, email

Learn more about MEND NYC.