Central Brooklyn, Southeast Queens, and North Bronx homeowners struggling with housing issues, including mortgage fraud or scams, unmet repair needs, or foreclosure can get assistance from the Homeowner Help Desk, a partnership of the Department of Housing Preservation and Development (HPD), the Center for NYC Neighborhoods (the Center) and the NYS Attorney General’s Office (OAG).

Homeowner Handbook

The homeowner handbook is a guide to help New York homeowners: 

  • Protect and maintain their homes
  • Access available resources

Download a copy of Homeowner Handbook in:

Homeowner Help Desk

The Homeowner Help Desk can connect homeowners with community-based organizations for housing counseling, financial assistance, and legal services.


Visit the Homeowner Help Desk website.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

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