If you miss a work related appointment or assignment without good reason, your case may be sanctioned. A sanction means your benefits may be lowered or stopped.
HRA will mail you a notice about the ability to have a conciliation or re-engagement appointment to help stop your case from being sanctioned. If you get this notice, do not ignore it.
You can contact HRA by email, phone, or by going in person to request a conciliation or re-engagement appointment. You should make this request before the date that is listed on your notice under the question "What do you need to do."
Learn more about conciliation or re-engagement appointments.
By Email
Send an email to the email address listed on your notice. Be sure to include your full name, case number, or Client Identification Number (CIN), and a phone number where you can be reached.
In Person
Report to the address listed on your notice.
By Phone
- Agency: Human Resources Administration
- Phone Number: (718) 557-1399
- Business Hours: Monday - Friday: 8 AM - 5 PM
- You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.
