Coronavirus (COVID-19) Alert
The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come in person to HRA offices.
Voluntary telephonic clinical assessments are available to clients who are referred to the Wellness, Comprehensive Assessment, Rehabilitation and Employment (WeCARE) program. Negative action will not be taken on your case if you choose to not participate in the clinical assessment.
All scheduled in-person appointments have been cancelled until further notice.
The WeCARE program serves public assistance clients who have medical or psychological barriers to self-sufficiency. Contracted service providers evaluate clients and provide ongoing services, if needed.
If you need help with your case, or feel you may have a medical or psychological barrier to self-sufficiency, go to the Benefits Access Center (formerly known as Job Center) that serves your home zip code.
Your Benefits Access Center can refer you to WeCARE if needed.
Find a Benefits Access Center.
- Agency: Human Resources Administration
- Phone Number: (718) 557-1399
- Business Hours: Monday, Tuesday, Thursday, Friday: 8 AM - 5 PM; Wednesday 8 AM - 7 PM
- Staff is available through the automated phone system during business hours, except on City holidays. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person. If you get a fast busy signal or hear a message that the number is not in service, please call back later for assistance.