You can make a complaint about lead paint, including:

  • Peeling or chipped paint in an apartment in a building with three or more units and where a child under 6 lives (You must provide your contact information)
  • Possible lead paint dangers in a New York City Housing Authority (NYCHA) apartment
  • Peeling lead paint in a one- or two-family home
  • Lead dust hazards from renovation or repair work

New York City law requires that the repair of lead paint hazards be done by trained workers using safe work practices. Dry sanding and dry scraping of lead paint is not allowed.

If children under age six live in a building with three or more apartments, you can report peeling or chipped paint inside an apartment. The Department of Housing Preservation and Development (HPD) will inspect paint for lead hazards and ticket owners who break the law.

Before filing a complaint, you should try to resolve the issue with your landlord, managing agent, or superintendent. If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, management company or board before filing a complaint with HPD.

What You Need

You must provide your contact information when making a complaint about lead paint in a residential building.

Tenant Notification

If a building has three or more apartments and was built before 1960, the landlord must send a lead notice to all tenants each year. The notice must be sent between January 1st and January 15th. If the landlord issues the January rent bill before January 1st, the notice must be included with this bill.

Owners must also send a notice to tenants in buildings with three or more units that were built between 1960 and 1978 if they know there is lead paint in the building.

The Department of Health and Mental Hygiene (DOHMH) investigates complaints about peeling lead paint from tenants in 1 and 2 family homes with a child under the age of 6 years.

Call 311 for assistance.

The Department of Health and Mental Hygiene (DOHMH) investigates complaints about lead dust hazards from renovation or repair work.

Call 311 for assistance.

You can report possible lead paint dangers in a NYCHA apartment to the NYCHA Customer Contact Center. You can also get help completing a lead-based paint disclosure package.

  • Agency: New York City Housing Authority
  • Division: Maintenance Hotline
  • Phone Number: (718) 707-7771
  • Business Hours: 24 Hours
  • Staff is available at all times to handle emergencies and schedule routine maintenance repairs for Mon - Fri: 6:00 AM - midnight. Automated assistance is also available in Mandarin, Russian, and Spanish.