Need something else?

You can make a complaint about an unregistered 1-2 family home that is not occupied by the owner or the owners’ family with the Department of Housing Preservation and Development (HPD). Annual registration with HPD is required for a building with one or two units where neither the owner nor any family member occupies the building.

Maintenance complaints and building condition complaints can be made regardless of a building’s registration status.

HPD will research the complaint and advise the owner to register the building.

By Email

Send an email to

By Phone

  • Agency: Department of Housing Preservation and Development
  • Division: Registration Assistance Unit
  • Phone Number: (212) 863-7000
  • Business Hours: Monday - Friday: 8 AM - 5 PM

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