Need something else?

You can make a complaint about an unregistered 1-2 family home that is not occupied by the owner or the owners’ family with the Department of Housing Preservation and Development (HPD). Annual registration with HPD is required for a building with one or two units where neither the owner nor any family member occupies the building.

Maintenance complaints and building condition complaints can be made regardless of a building’s registration status.

HPD will research the complaint and advise the owner to register the building.

By Email

Send an email to

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

  Was this information helpful?   Yes    No