You can request a replacement for a lost, stolen, or damaged Department of Consumer and Worker Protection (DCWP) license plate, decal sticker, ID Card, or license complaint sign. 

If the item you want to replace was stolen, you must file a lost property report with law enforcement and give DCWP the complaint number. 

You can submit a license replacement request online, by email, or in person. Once your request is approved, DCWP will either mail you the replacement or ask you to pick it up in person at the DCWP Licensing Center.


You need a DCWP account to request a replacement online.

Log in or register for a DCWP account.

By Email


In Person

In-person assistance at the DCWP Licensing Center is by appointment only.

DCWP Licensing Center
42 Broadway
New York, NY 10004
Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM

Email or call DCWP to schedule an appointment.

By Email


By Phone

  • Agency: Department of Consumer and Worker Protection
  • Division: Licensing Appointment Line
  • Phone Number: (212) 436-0441
  • Business Hours: Monday - Friday: 8 AM - 4 PM

  • License complaint sign or individual license: $15
  • Identification Card (Horse Drawn Cab Owner; General Vendor Distributor; Tow Truck): $15
  • General Vendor or Home Improvement Contractor license: $10
  • License plates (single or set): $25
  • Decal stickers (single or set): $25

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

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