You can make a complaint about auto repair shops that refuse to make exchanges, refunds, or returns.
- Agency: New York State Department of Motor Vehicles
- Division: Vehicle Safety Licensing Complaints
- Phone Number: (518) 474-8943
- Business Hours: Monday - Friday: 8:15 AM - 4:15 PM
- Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Call volume is often high. If you don't get through, call back later.