Under the Commuter Benefits Law, New York City companies must provide pre-tax transit benefits if they have 20 or more full-time employees.

The Department of Consumer and Worker Protection (DCWP) enforces the Commuter Benefits Law. You can learn more and get help from DCWP.

Online

• Learn more about the NYC Commuter Benefits Law.
• Learn how to set up a commuter benefits program.
• Chat live with a DCWP representative about the law (employers only).
  • When you open the webpage, click the "Live Chat" button. Then, click the button in the middle of the screen that says "Live Chat with a DCWP Representative" to open a chat window.
• Email questions to commuterbenefits@dcwp.nyc.gov.

By Phone

• Agency: Department of Consumer and Worker Protection
• Division: Office of Labor Policy and Standards
• Phone Number: (212) 436-0380
• Business Hours: Monday - Friday: 9 AM - 5 PM
• Phone assistance is available, but some calls may go straight to voice mail. Please leave a detailed message and a representative will contact you. As an alternative, visit nyc.gov/workers.