New York City’s Commuter Benefits Law went into effect on January 1, 2016. Under the law, most New York City companies with 20 or more full-time employees must provide pre-tax transit benefits.

The Department of Consumer and Worker Protection (DCWP) enforces the City's Commuter Benefits Law. You can get more information and assistance from DCWP.

Online

• Learn more about the NYC Commuter Benefits Law.
• Chat live with a DCWP representative about the Commuter Benefits Law.
  • Live Chat is available for employer inquiries only.
  • When you open the webpage, click the "Live Chat" button. Then, click the button in the middle of the screen that says "Live Chat with a DCWP Representative" to open a chat window.
• Submit your questions by email to commuterbenefits@dcwp.nyc.gov.

By Phone

A DCWP representative can answer questions about the law during regular business hours.

• Agency: Department of Consumer and Worker Protection
• Division: Office of Labor Policy and Standards
• Phone Number: (212) 436-0380
• Business Hours: Monday - Friday: 9 AM - 5 PM
• Phone assistance is available, but some calls may go straight to voice mail. Please leave a detailed message and a representative will contact you. As an alternative, you can send an email to OLPS@dcwp.nyc.gov for assistance.