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In New York City, it’s illegal to sell, distribute, lease, or rent the following items without required safety certifications and disclosures: 

  • Powered bicycles, including e-bikes
  • Powered mobility devices, including e-scooters, hoverboards, segways, e-skateboards, and e-uniwheels
  • Storage batteries, including lithium-ion batteries and other rechargeable storage batteries used in powered bicycles and powered mobility devices

The logo, mark, or name of the laboratory that completed the required safety certification must be on the package, in documentation given to you at the time of sale, or on the item. 

These items do not have to display the certification only if they are sold or leased secondhand or rented and don’t include packaging or documentation. However, the items still must be certified.

Learn more about Local Law 39 of 2023.

You can file a complaint about a person or business that sells, distributes, leases, or rents powered bicycles, powered mobility devices, or storage batteries that don’t meet these legal requirements.

By Email

Email your complaint to Please be as specific as possible about the problem.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

An accredited testing laboratory must certify the safety of powered bicycles, powered mobility devices, and storage batteries.

  • Powered bicycles must meet Underwriters Laboratories (UL) standard 2849.
  • Powered mobility devices must meet Underwriters Laboratories (UL) standard 2272.
  • Storage batteries must meet Underwriters Laboratories (UL) standard 2271.

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