In New York City, it’s illegal to sell, distribute, lease, or rent these items without required safety certifications and disclosures: 

• Powered bicycles, such as e-bikes
• Powered mobility devices, such as:
  • E-scooters
  • Hoverboards
  • Segways
  • E-skateboards
  • E-uniwheels
• Storage batteries for powered bicycles and powered mobility devices, such as lithium-ion batteries

An accredited testing laboratory must certify that the items meet Underwriters Laboratories (UL) standards.

The lab’s logo, mark, or name must be on the:

• Item,
• Package, or
• Documents given to you at the time of sale

These items do not have to display the certification if they are sold or leased secondhand or rented and don’t include packaging or documentation. However, the items still must be certified.

Learn more about Local Law 39 of 2023.

File a Complaint

You can report a person or business that doesn’t meet these legal requirements.

By Email

Email your complaint to consumers@dcwp.nyc.gov. Please be as specific as possible about the problem.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.