Disability Access Survey

NYC311 offers surveys aimed at better understanding and improving how persons who are blind or have low vision engage with 311’s services.

It usually takes just a few minutes. Click here to take the Disability Access Survey.

Need something else?

You can get information and help with finding services for people who are blind or low vision. 


Get information about services for people who are blind or low vision.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

The Department for the Aging (NYC Aging) provides referrals to older adults 60 and older who have vision problems.  

There are organizations that can help you make the best use of your remaining vision, and learn new ways to do routine daily tasks.  They will help you to be as independent as possible and continue to live safely in your own home and community.

These vision rehabilitation agencies provide daily skills training and instructions on how to use a white cane to travel safely.  They can assess your needs in getting around your home, managing in the kitchen safely, reading, using large print and talking devices, and other daily tasks.

The following organizations provide assistance to older adults in all boroughs, at no cost:

  • Visions Services for the Blind and Visually Impaired
    • Call (212) 625-1616 or toll free at (888) 245-8333
  • Lighthouse International
    • Call (212) 821-9200 
  • Helen Keller Services for the Blind
    • Call (718) 522-2122 
  • The Jewish Guild for the Blind
    • ​Call (212) 769-7800 
  • Catholic Guild for the Blind
    • ​Call (212) 371-1000 or (212) 371-2017

The New York State Commission for the Blind (NYSCB) also provides assistance for people who are legally blind.

You can get more information and find a local District Office.


Learn about resources available through the NYS Commission for the Blind.

By Phone

  • Agency: New York State Commission for the Blind
  • Phone Number: (866) 871-3000
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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