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You can make a complaint about food safety practices in food service establishments, including unsanitary conditions, pets, and insect infestations. 

You can file a food safety complaint against:

  • Restaurants
  • Markets
  • Beverage stores
  • Bodegas
  • Warehouses
  • Delis
  • Bakeries
  • Cafeterias
  • Soup kitchen

The Department of Health will issue violations or warnings when appropriate.

You can make complaints about a broad range of food safety issues including (but not limited to) the following:

  • Barehand contact with ready-to-eat foods
  • Dirty cutting boards and counters
  • Spoiled or contaminated food, including food or beverages containing cannabis, THC, or CBD
  • Food not cooked, held, or stored at the proper temperature
  • Sick food workers
  • Garbage or sewage issues
  • Operating without a permit
  • Pets or other live animals inside the facility
  • Poorly-maintained bathrooms
  • Rats and mice or their droppings
  • Roaches
  • Unsanitary practices by workers

Complaints about expired milk are not accepted.

To report that someone got sick from eating food, visit the Food Poisoning page.

You can make complaints about a broad range of food safety issues including (but not limited to) the following:

  • Bare hand contact with ready-to-eat foods
  • Dirty cutting boards and counters
  • Spoiled or contaminated food
  • Food that is not cooked, held, or stored at proper temperature
  • A food worker who is sick 
  • Garbage or sewage issues
  • Operating without a permit
  • Pet or other live animal inside the facility
  • Poorly maintained bathrooms
  • Roaches, mice, or rats present   
  • Unsanitary practices by workers

Complaints about expired milk are no longer accepted.

To report that someone got sick from eating food, go to the Food Poisoning page.

You can make a complaint about unsafe food practices at:

  • Food or beverage stores
  • Supermarkets
  • Farmers' markets
  • Fish markets
  • Warehouses
  • Packagers
  • Processors

You can report food safety issues such as:

  • Food handling
  • Preparation
  • Storage practice
  • Odors
  • Spoilage
  • Rats and mice or their droppings
  • Infestations
  • Animals at these businesses

Online

Report unsanitary conditions at a supermarket, bodega or other food market or food processor.

By Phone

  • Agency: New York State Department of Agriculture and Markets
  • Division: Food Complaints
  • Phone Number: (718) 722-2876
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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