The quickest way to submit your claim is online. If you are unable to apply online, you can submit a paper claim by mail, in person, or by fax.
Submit Your Claim Online
You will need an HRA Burial Assistance portal account to submit a claim. All claims that are submitted online include pre-screening questions about the following:
- The residency of the decedent at their time of death
- That the submission of the claim is happening within 120 days of the death
- The total funeral costs
- Your relationship to the decedent
Submit a claim for burial assistance and upload supporting documents.
Submit Paper Claim
You are strongly encouraged to submit your claim online. If you prefer to submit a paper claim form, you can get it in three ways:
- Download and print a form
- Pick up the form at the Office of Burial Services
- Request a form by phone
- Agency: Human Resources Administration
- Division: Funeral Assistance
- Phone Number: (718) 557-1399
- Business Hours: Monday - Friday: 9 AM - 5 PM
- You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.
You can submit your paper claim form in two ways:
Drop Off Your Claim Form
Drop off or mail your completed form at the Office of Burial Services.
Mail Your Claim Form
Mailing your claim form is the slowest method.
Mail your completed claim form to:
NYC HRA Office of Burial Services
33-28 Northern Boulevard, 3rd Floor
Long Island City, NY 11101
By Fax
(917) 639-0476
