Medicaid offers health insurance coverage for:

• Low-income adults
• Children who meet income and other eligibility requirements
• People with disabilities between the ages of 16 and 64 and are working

Children with an active Medicaid case can also get preventive:

• Health services
• Medical care
• Dental care

This includes young adults under the age of 21.

Caregivers may be eligible for Medicaid if they:

• Are not a foster parent
• Are financially responsible for children in their care

Contact your Medicaid managed care plan if you:

• Have a Medicaid managed care plan
• Receive Child and Teen Health Care

They can address any questions about your coverage and services.

As of July 1, 2023, Medicaid applicants must provide the required documents.

This includes:

• Identity
• Residence
• Income
• Resources
• Citizenship

You can get more information about Medicaid eligibility online or by phone.

This includes:

• How to apply or renew
• Required documents

Online

Learn more about Medicaid.

By Phone

To renew your Medicaid coverage, you must complete and submit your renewal form by the date listed on your form. 

You will lose your Medicaid coverage if you do not return your renewal form by the date requested.

Renewal Help at the NYC Health Department

The New York City Department of Health and Mental Hygiene (NYC Health Department) helps connect New Yorkers to health insurance options by enrolling and renewing their coverage. Help is available in your language, and your information will be kept private.

Medicaid, Child Health Plus, and the Essential Plan are available in these programs. You will also need to continue renewing your coverage every 12 months.

You can enroll in Qualified Health Plans during the Open Enrollment Period, which begins each year on November 1. If you enroll by December 15, your coverage will start on January 1. 

Beginning February 1, 2025, you may only enroll in Qualified Health Plans during the Special Enrollment Period if you experience a qualifying life event. A qualifying life event can include the birth or adoption of a child, a marriage or divorce, a recent change to income, the loss of health insurance coverage.

General Help

You can get help from an enrollment counselor by phone or in person.

You can call the Office of Health Insurance to talk with a counselor. You can also request a call from a counselor.

For more information or to find an enrollment site near you, please visit nyc.gov/health/healthcoverage

If you receive Medicaid or have applied for benefits, you can get information and help by phone.

This includes:

• Application status
• Help with updating your information
• Office locations
• Eligibility for Managed Long-Term Care
• Surplus payments

Please note: If you currently receive Medicaid and have an authorization end date of April 30, 2025, or later, you must return the following to continue your Medicaid coverage:

• Your renewal packet by the date listed
• Supporting documents

If you do not submit your renewal by the date listed on it, you will lose your coverage and will need to reapply.

You can get information about public health insurance, including Medicaid.

To find out if you are eligible for public health insurance, you can visit a Medicaid Office for help.

You can get information by phone if you are unable to visit the Medicaid office in person.

Online

The client entrance for HRA’s Home Care Services Program Office and Brooklyn South Medicaid Office that was previously located at 785 Atlantic Avenue, Brooklyn, NY 11238 has moved around the corner to 495 Clermont Avenue. Use this new entrance when you visit these offices.

Find a Medicaid office.

By Phone

You can contact provider services if you are a doctor or dentist who:

• Would like to begin accepting Medicaid
• Accepts Medicaid recipients and has questions