Learn about 911 surcharges for wireless, landline, and Voice Over Internet Protocol (VoIP) telecommunications services.
Learn about discounts for households struggling to afford broadband internet service.
Learn about the required sign for air conditioning complaints that chain stores must post.
Find out if a business is licensed to sell alcohol. File a complaint with the State about a business selling alcohol without a liquor license.
Report the sale of alcohol to a minor or an intoxicated person, or at more than half off, or to-go without food, or outside of approved hours.
Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.
Report a problem with an amusement arcade.
Report a problem with a registered architect or a professional engineer.
Report a problem with an automated teller machine (ATM).
Report a problem with a car repair or inspection.
Report spray paint odor or fumes from an automobile business or repair shop.
Report illegal business practices by a bail bond agent.
Report a problem with a bank, credit union, lending institution, or safe deposit company.
Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.
Make a complaint about a business that hosts bingo games.
Make a complaint about a licensed boiler operator engineer.
Make a complaint about a business that places wheel locks on illegally parked cars.
Learn about the bottle and can refund law or report a store not accepting a container.
Report a problem with plain bottled water.
Learn about broadcast television channel rescan.
Learn about building information, past or current construction jobs, and skilled trade license and general contractor status from DOB’s BIS.
Find out about a business and if it has a history of complaints.
Report a problem with a business only if you're a business.
Report a problem with a cable TV, phone, or internet provider.
Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.
Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.
Report a business illegally selling cannabis (marijuana). Report a concern about a cannabis product.
Make a complaint about a business selling new or used cars.
Make a complaint about a car rental agency.
Report a problem with a limousine, ambulette, black cab, or car service company.
Report a problem with a commercial car wash.
Report a carpet business that does not provide required information about carpet emission limits.
Learn about a program that gives members access to cars for short-term use.
Report a store that doesn't accept cash as a form of payment.
Make a complaint about a rented space used to serve food or drinks for events.
Learn how to keep your cell phone number when you change phone carriers.
Make a complaint about the purchase of a cell phone.
Report a problem with a cemetery, monument, or headstone.
Find a certified asbestos investigator.
Request a review of a charity organization or report a problem with one.
Report a problem with a charity committing fraud.
Report a check cashing business.
Make a complaint about a day care facility, child care provider, or after school program.
Report the illegal sale of cigarettes or a business avoiding cigarette taxes.
Learn about the tax on cigarettes for businesses and consumers.
Learn how to donate and recycle clothing, shoes, linens and accessories.
Learn about commercial cycling requirements and safety regulations. Report a business that is not complying with commercial cycling rules.
Report a commercial vehicle parked in a residential driveway or lot.
Learn how older adults can protect themselves from financial fraud and scams.
Learn about reopening and accessing financial assistance and other resources to run your business during the COVID-19 pandemic.
Get information about closures, service changes, and social distancing guidance during the COVID-19 pandemic.
Get information about programs and services for families, consumers, workers, and businesses during the COVID-19 pandemic.
Report a problem with a COVID-19 testing site.
Report a problem with cosmetics or makeup.
Report stores or vendors that are selling counterfeit items.
Report a problem with a credit card company.
Get a free credit report from each of the three credit bureaus.
Report the purchase or delivery of damaged or defective goods.
Report a problem with a dating service.
Make a complaint about a business that sells, rents, or repairs any product used to correct a disability.
Make a complaint about a debt collection business.
Get help managing debt and dealing with debt collection agencies.
Report professional misconduct by a dentist.
Request a Consumer and Worker Protection speaker or participation in an event.
Make a complaint about a doctor.
Learn about the rules for bringing a non-service dog into a restaurant.
Make a complaint about an employment agency that places domestic workers.
Learn how to donate goods.
Make a complaint about a door-to-door salesperson.
Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.
Make a complaint about a dry cleaner.
Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
Information about filing an amended return to claim the Earned Income Tax Credit.
Get bulletins, guides, and other information to learn about eating healthy.
Report electric space heaters sold without required safety features or disclosures.
Make a complaint about a licensed plumber or electrician.
Learn about the rules for businesses that sell electronics and get tips for consumers.
Make a complaint about a business that repairs electronic equipment or appliances.
Make a complaint about a business that sells audio, video, photo, or computer equipment.
Report a scam email claiming to be from the Department of Consumer Affairs.
Make a complaint about an employment agency.
Report a business that refuses an exchange, refund, or return or does not post its policy.
Report misleading or deceptive advertising.
Get a guide to recognizing misleading or deceptive advertising practices.
Learn about federal student loan forgiveness, including important deadlines.
Make a complaint about a licensed fire suppression contractor.
Learn about the City's foam ban and report an establishment using or selling single-use foam products.
Report an unsanitary food cart, stand, or truck.
Get a health inspection report for a mobile food vendor.
Make a complaint about a food delivery app.
Learn about recalled food or medicine.
Report illness caused by food.
Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.
Report a problem with a foster care agency.
Make a complaint about a funeral director.
Report a funeral home that does not provide an itemized list of merchandise and services.
Learn about how to plan a funeral.
Make a complaint about a furniture or mattress store.
Make a complaint about a business with three or more computers for playing games.
Make a complaint about a gas station.
Report a retail service establishment that charges men and women different prices for the same service.
Report a business that fails to deliver goods or services.
Report a problem with a gym or health spa membership.
Make a complaint about a school of higher education.
Get consumer tips for smart holiday shopping.
Report a problem with home care services.
Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
Make a complaint about a home improvement contractor working on residential property.
Find out if a contractor is licensed by the Department of Consumer Affairs.
Get tips for working with home improvement contractors.
Make a complaint about a horse drawn carriage driver or business.
Report a problem with a hospital or clinic in New York State.
Report a contract or billing issue or undisclosed service disruption at a hotel.
Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.
Report identify theft or get tips for consumers and businesses about preventing it.
Report illegal building occupancy or past conversion, including additions or changes to a room, space, apartment, or building without DOB approval.
Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.
Make a complaint about a business that provides immigration services.
Get a consumer guide that describes what an immigration service business can and cannot do.
Make a complaint about a health, car, home, life, or property insurance company.
Get consumer information on how to avoid internet scams.
Report a problem with an online business or online service that wasn't delivered.
Report a problem with a jeweler.
Report a misleading jewelry appraisal.
Learn about consumer protection tips for adults considering a school or training program.
Make a complaint about a self-service laundromat or a business that washes clothes.
Make a complaint about a lawyer, including an unlicensed lawyer.
Report a business that does not provide the terms of a layaway plan.
Learn about legal service providers that provide free legal assistance specifically for seniors.
Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
Learn about a program that helps small businesses.
Make a complaint about a mail-order business.
Report a problem with medical treatment received from managed care plans.
Report a problem with quality or danger of medical device or machine.
Report a problem with self-storage unit.
Report a problem with a licensed money transmitter business.
Report a problem with a mortgage or loan company.
Report a movie theater that does not show movies with open captions.
Report a smell coming from a nail salon.
Learn about national trends in gas prices.
Report a problem with a New York State Department of State licensed professional or firm.
Make a complaint about a booth that sells newspapers and magazines.
Report noise, including music, coming from a bar, club, or restaurant.
Learn about the difference between a Notary Public and a Notario Publico.
Report a problem with a licensed oil burning equipment installer.
Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.
Report price gouging.
Make a complaint about a business that sells pawned goods.
Make a complaint about a business or driver operating pedicabs.
Report a pet store for unsanitary conditions, operating without a permit, violating City and State rules, or selling an unhealthy animal.
Give feedback about a pharmacy you visited to get naloxone or general comments about access to naloxone.
Report a problem with a pre-paid phone card.
Report a problem with phone service, billing, or provider.
Learn about the ban on plastic carryout bags and fee for paper bags.
Learn about or report a violation of the Plastic Bag Recycling Law.
Learn about rules for plastic straws, splash sticks, or stirrers at food establishments.
Make a complaint about a business with pool, billiards, or pocket billiards.
Make a complaint about pool or sauna maintenance, water quality, or safety equipment.
Get information or make a complaint about United States Postal Service (USPS) products and services.
Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.
Report a pregnancy services center that does not disclose required information about the services it offers.
Make a complaint to recover money if you were not paid the correct wages.
Report a business that does not post prices.
Report a problem with a commercial waste disposal company.
Make a complaint about a privately-owned parking facility.
Make a complaint about a person or business that issues summonses or other court papers.
Learn about public auctions from the City and Police Department.
Make a complaint about a business or person selling merchandise by public auction.
Report a ticket seller that does not provide seating information for an event.
Report a problem with a phone, gas, heat, or electric company.
Report rats, mice, and conditions that might attract them.
Report a business that gives an incorrect or illegal receipt.
Learn the rules that businesses are required to follow for refunds, exchanges, and returns.
Report a missing, incorrect, or improperly displayed food establishment allergy poster.
Learn about letter grading for restaurants, food trucks and food carts. Report a missing, fake, or incorrect letter grade.
Report a smell coming from a restaurant.
Report a restaurant that adds a surcharge to the cost of items on the menu.
Make a complaint about a licensed rigger.
Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.
Get information for consumers and businesses about sales tax.
Report a merchant charging the wrong amount of sales tax.
Make a complaint about a satellite television provider.
Make a complaint about a scale used by retail stores and airports.
Make a complaint about a business that trades, sells, or repairs weighing or measuring devices.
Get tips for smart back-to-school shopping.
Make a complaint about a business that processes, buys, or ships scrap metal.
Learn about the campaign to support small businesses throughout New York City.
Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.
This City event is on hold.
Learn about an education and outreach campaign for the law requiring certain businesses to close their doors when running air conditioning systems.
Make a complaint about a licensed sign hanger.
Report a missing sign saying a single-occupancy bathroom is for people of any gender.
Report a problem with a licensed construction site safety manager.
Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.
Report a chain restaurant that does not post warnings about sodium content.
Learn about the rules for chain food service establishments posting warnings about sodium content.
Report a business that does not provide written translation of documents for an agreement negotiated in Spanish.
Learn about stimulus payments for eligible individuals and families.
Get help with reducing unwanted mail.
Make a complaint about a business that stores goods for a fee.
Report a store that commits fraud or uses deceptive practices.
Report a store that leaves its doors or windows open when cooling systems are on.
Learn about saving money at the supermarket.
Report a problem with a sweepstakes.
Make a complaint about a business that provides tanning machines for use.
Report a tattoo parlor or artist is unsanitary or unlicensed.
Learn about free tax filing options for eligible New Yorkers.
Make a complaint about a person offering tax preparation services.
Get consumer information and know your rights when hiring a tax preparer.
Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.
Give positive feedback about a yellow or green taxi driver.
Report an item lost or found in a yellow or green taxi.
Request insurance information if you had property damaged or were in an accident involving a taxi or for-hire vehicle.
Register to stop getting calls from telemarketers.
Report telemarketing fraud.
Report telemarketers soliciting through text messages.
Learn about consumer rights.
Report a residential rental agency that does not post a tenant screening report sign.
Make a complaint about someone selling tickets in a public space.
Report a business selling flavored tobacco products.
Make a complaint about a tour guide or bus.
Make a complaint about a tow truck driver or company.
Learn about private towing services.
Report a business that sells toy or fake guns that are not brightly colored.
Learn about trans fat rules for restaurants and other food service establishments, or report an establishment using trans fat.
Make a complaint about a travel agency.
Report a business operating without a license.
Report work done by an unlicensed plumber, electrician, or contractor.
Learn about or report the sale of pesticides or other unsafe products.
Get consumer information about shopping for secondhand vehicles.
Make a complaint about a business that buys or sells used items.
Make a complaint about a business that buys or sells secondhand firearms.
Learn about surplus auto and seized vehicle auctions.
Make a complaint about a vendor operating on City streets or sidewalks or at a street fair.
Check that someone claiming to be a water meter inspector works for the Department of Environmental Protection (DEP).
Report a problem with a licensed welder.
Report a problem with an X-ray machine.
