Learn about buying or renting an affordable apartment, the housing plan, and a housing study.
Report being charged a fee to apply for housing sponsored by the Department of Housing Preservation and Development.
Learn about a program to fix maintenance problems in distressed multiple dwellings.
Report animal odor from a residence.
Report a maintenance problem in an apartment, public area, or entire building of a privately-owned residential rental building.
Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.
Learn about a program that lets homeowners in East New York and Cypress Hills renovate and rent out basement or cellar apartments legally.
Report bed bugs.
Learn about preventing and getting rid of bed bugs safely, including how to comply with a NYC Health Commissioner's Order.
Make a complaint about bees or wasps.
Report a vehicle that is blocking your driveway.
Learn about programs that improve access to broadband services in underserved areas.
Learn about broadcast television channel rescan.
Learn more about broker fees.
Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.
Report an unregistered 1-2 family home that is not occupied by the owner or owner's family.
Report a building or public space that does not meet local accessibility requirements for people with disabilities.
Find out who owns a building.
Report a problem with a cable TV, phone, or internet provider.
Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.
Get a Certificate of Conduct.
Report an unusable (derelict) chained bike or a bike chained to a tree on the street or in a park.
Report chemical odors or chemicals that are abandoned or not stored safely.
Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.
Learn about Childcare Business Pathways, a 15-week program that works directly with NYCHA residents to help them launch in-home childcare businesses.
Report that child proof stove knob covers are not provided to a tenant.
Report a commercial vehicle parked in a residential driveway or lot.
Report a problem with a co-op or condo sponsor.
Report a dead animal in a public place, including sidewalks, highways, and parks.
Request the removal of a standing dead or dying tree.
Small business and property owners, building managers, tenants and more can ask DOB questions about renovations, violations, permits, etc.
Request or download Department of Sanitation materials, including decals for recycling and compost bins, brochures, flyers, and signs.
Report discrimination in employment, housing, public accommodations, and by members of the public.
Report a problem with a domestic violence shelter.
Report cold or drinking water odor, taste, discoloration, or illness caused by drinking water. Get water quality and building water tank inspection info.
Report the sale of illegal drugs.
Report illegal drug use.
Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
Report dust from roadwork, construction, demolition, renovation, or another source.
Report a problem with an electric company.
Request to start, stop, or reconnect electric service. Get billing or meter information.
Report electric space heaters sold without required safety features or disclosures.
Learn about the 2021 American Rescue Plan Emergency Housing Voucher (EHV) Program.
Learn about the Emergency Rental Assistance Program (ERAP) for eligible low- and moderate-income households.
The Essential Plan Cooling Program provides a free air conditioner to eligible New Yorkers.
Report a residential building owner for not posting a notice before heat, water, gas, or electricity service is disrupted.
Learn about the notice that building owners must post when heat, water, gas, or electricity service is disrupted.
Get help if you have gotten an eviction notice and learn about the Homebase program.
Learn about the City's laws against housing discrimination and get resources to resolve disputes.
Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.
Learn about fire safety from the Fire Department, including fire safety notices. Request a fire safety education speaker.
Learn about flood zone designations for specific properties.
Report a problem with a gas company.
Call 911 to report a gas leak or any gas-related emergency or dangerous condition.
Learn about a notice that building owners must provide to advise tenants of procedures to follow when a gas leak is suspected.
Request to start, stop, or reconnect gas service. Get billing or meter information.
Learn about Good Cause Eviction protections for tenants of market-rate (unregulated) homes in New York City.
Report graffiti. Learn about what your options are when someone else reports graffiti on your building.
Call 911 to report any type of harassment, including sexual harassment, cat calling, and voyeurism.
The New York State Homes and Community Renewal (HCR) 2021 NYC Section 8 waitlist is closed. Applicants can check status or update contact info.
Learn about reducing health hazards at home.
Learn more about the HEAP Clean and Tune benefit.
Apply for HEAP Cooling Assistance to see if you qualify for an air conditioner or fan.
Learn more about the HEAP Emergency Benefit.
Get help with HEAP, paying for heat, utilities, and boiler repairs for low-income households and public assistance recipients.
Learn more about the Heating Equipment Repair or Replacement Benefit.
Report a problem with heat or hot water in a residential building.
Report a problem with a heating company.
Make a complaint or comment about a homeless shelter.
Learn about assistance for landlords and tenants with ongoing disputes, including eviction.
HPD offers free informational classes on a variety of housing topics for tenants, homeowners, and property managers.
A notice for property owners that must be posted in all residential properties with three or more units to inform tenants of the ABCs of Housing guide.
Report a residential building owner for not posting a Housing Information Guide Notice.
Get rules, regulations, and the ABCs of Housing guide for owners and renters of apartments in New York City.
HPD Code Enforcement Borough Centers information by phone and in person for violations, complaints, property registrations. HPD Building Information online
Get help for tenants already receiving Section 8 assistance from the Department of Housing Preservation and Development.
Report tenant or landlord fraud in the HPD Section 8 program.
Learn about Housing Quality Inspections for HPD Section 8.
Report past or chronic dumping on public property.
Call 911 to report an eviction that was not performed by a NYC Marshal or Sheriff.
Make a complaint about a health, car, home, life, or property insurance company.
Report a problem with an online business or online service that wasn't delivered.
Report a residential building's janitor or super who is not available.
Get a kit to test drinking water for high levels of lead and tips to reduce lead exposure.
Learn about the lead law; get a copy of the Childhood Lead Prevention Act or the Annual Lead and Window Guard Notice.
Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.
Learn about lead poisoning, lead poisoning prevention, and lead paint repair.
Get a lawyer referral, free legal services, and answers to questions about the law and courts. Connect with Tenant Helpline for advice and assistance.
Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
Learn how to store, charge, and get rid of lithium-ion batteries safely. Report someone not following guidelines or counterfeit batteries.
Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
Get help with resolving disputes between loft tenants and owners.
Get free and confidential help to resolve a dispute.
Learn about the health effects of being exposed to mold.
Report mold in an apartment, loft, commercial, or abandoned building.
Learn about a program that gives water and sewer bill credit to eligible HPD or HDC-assisted multifamily buildings.
Leave the area immediately and then call 911 to report a gas leak. Learn about natural gas detector requirements.
The City does not accept complaints about body or cooking odor from a residence.
Report no water, water pressure, or temperature problems.
Report a noisy neighbor.
Get additional assistance if you are a New York City Housing Authority tenant.
Get information about community service requirements for New York City Housing Authority residents.
NYCHA Emergency Transfer information for victims of domestic violence, sexual abuse, or intimidation.
Learn about NYCHA fees and charges for parking, appliances, and repairs. Find information for NYCHA parking lot reserved space or missing vehicle.
Learn about NYCHA's pet policy. Report a person breaking the rules.
Apply for NYCHA public housing or check application status.
Report a maintenance problem in a New York City Housing Authority apartment, building, or public space.
Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.
Learn about the different ways to make NYCHA rent payments.
Learn about the NYCHA Section 8 Program.
Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.
Learn how those affected by the recent partial building collapse at 1915 Billingsley Terrace in the Bronx can get help.
Learn about controlling rats, mice, and bugs and pest control training for the public and professionals.
Report someone using a pesticide without warning occupants or neighbors in advance.
Report a problem with phone service, billing, or provider.
Get information or make a complaint about United States Postal Service (USPS) products and services.
Report a power outage or blackout to a utility company. File a ConEd claim for food or medicine spoiled during a power outage.
Report rats, mice, and conditions that might attract them.
Learn about materials that must be recycled and how to place them out for collection.
Get help with SCRIE or DRIE, including appeals, transfers, and rent and account updates.
Apply for rental assistance for people age 62 and older living in rent-regulated apartments. Also known as SCRIE.
Apply for rental assistance for people with disabilities living in rent-regulated apartments. Also known as DRIE.
Renew the Senior Citizen Rent Increase Exemption (SCRIE) or Disability Rent Increase Exemption (DRIE).
Learn about rent increases for rent regulated or stabilized apartments and lofts.
Recorded information about rent controlled and stabilized apartments for tenants and landlords.
Get help to recover a rent security deposit or interest.
Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.
Report a problem with a residential rental agency.
Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.
Make a complaint about a satellite television provider.
Get a free and confidential security survey for a home or business.
Report a sewage leak or odor in a residential or commercial building.
Learn how to clean a home after a flood or sewage overflow.
Property owners can report sewage water coming out of a toilet, sink drain, or bathtub drain.
Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.
Learn about smoke-free buildings and how to create a smoke-free housing policy.
Report illegal tobacco or marijuana smoking or vaping.
Learn about the residential building smoking policy disclosure law.
Learn about a program that provides rent assistance for eligible Department of Homeless Services clients.
Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.
Get help with reducing unwanted mail.
Get help for a tenant whose landlord harasses them and tries to force them out of their apartment. Connect with Tenant Helpline for advice and assistance.
Report a building that doesn't follow trash, recycling, or compost disposal rules.
Report trash, recycling, or compost stored incorrectly on private property.
Learn how to clean up a trauma scene.
Learn about the Neighborhood Tree Planting Program. Report a problem with the location or condition of a newly planted tree.
Report trespassing, which is entering someone's property without permission.
Report work done by an unlicensed plumber, electrician, or contractor.
Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
Get information about vacate orders. Report people in a building with a vacate order.
Report a vehicle stored on residential property or in a vacant lot.
Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
Learn about or get help with Verizon telephone, internet, and cable service.
Report the use of too much water or water waste in any facility.
Learn about water hardness.
Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.
Report a water meter that is broken, leaking, frozen, missing, or stolen.
Get items to help you conserve water at home.
Learn about window guards and preventing window falls.
Report missing window guards or a landlord or tenant who refuses installation.
