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  • Abandoned Property

    Learn about a list advertising abandoned properties.

  • Adult Establishment Zoning Complaint

    Report an adult establishment that does not follow zoning regulations.

  • Advertising Sign Complaint

    Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.

  • Affordable Housing Development and Preservation Financing

    Learn about low-cost financing options for new construction and rehabilitation of former publicly-owned buildings.

  • Air Conditioner in Danger of Falling

    Report a window air conditioner that is in danger of falling.

  • Air Conditioner Installation Guidelines

    Learn about the rules for installing a window air conditioner.

  • Asbestos Complaint

    Report asbestos that is exposed or illegally removed.

  • Asbestos Work Notification

    File the notification required to do work that disturbs asbestos.

  • Awning, Canopy, Marquee, or Storm Enclosure Complaint

    Make a complaint about an awning, canopy, marquee, or storm enclosure.

  • Baker's Oven Permit

    Apply for a permit to construct or alter a baker's oven.

  • Benchmark Energy Efficiency Grading Requirements

    Get information and help to meet the requirements of Local Law 84, the NYC Benchmarking Law Energy Efficiency Grade Requirements for large buildings.

  • Billboard, Building Sign, or Awning Permit

    Apply for billboard, building sign, and awning permits.

  • Blocked Building Exit or Fire Escape

    Report blocked or inadequate building exits or fire escapes.

  • Boiler Complaint

    Report a problem with a boiler.

  • Boiler Inspection

    Learn about the requirements for the Department of Building's (DOB) boiler inspections.

  • Boiler Inspection Violation

    Learn about the violation issued to property owners who do not file an annual boiler inspection report.

  • Boiler Permits and Registration

    Learn about required boiler permits and registration.

  • Borough-Block-Lot (BBL) Lookup

    Get the Borough Block Lot (BBL) or parcel number for a specific address.

  • Brownfields

    Learn about brownfield cleanup and redevelopment.

  • Building Code

    Get a copy of the New York City Building Code.

  • Building Construction Complaint

    Report building construction that is unsafe, done after hours, outside approved plans, or work without a permit.

  • Building Construction or Alteration Permit

    Apply for a permit to construct or alter a building.

  • Building Demolition Complaint

    Report building demolition that is illegal, unsafe, or done without a permit.

  • Building Demolition Rat Extermination Certificate

    Get a certificate of adequate rat extermination for building demolitions.

  • Building Facade Inspection

    Learn about required building facade inspections and the Local Law 11/98 Facade Safety Program.

  • Building Floor Plan

    Get a copy of building floor plans.

  • Building Permit Status

    Check the status of a building work permit.

  • Building Registration

    Register a building with 3 or more units or a 1- or 2-family home that you don't live in with the Department of Housing Preservation and Development (HPD).

  • Building Sign Complaint

    Report a problem with a building sign.

  • Building Violation

    Get status and general information about violations issued by the Department of Buildings.

  • Canopy Permit

    Apply or renew a permit to install a canopy.

  • Certificate of Occupancy and Letter of No Objection

    Learn how to apply for a new Certificate of Occupancy, or request the letter DOB provides to confirm the legal use of a building constructed before 1938.

  • Certificate of Occupancy Complaint

    Report a building that has no legal Certificate of Occupancy or an illegal change in building use that violates the Certificate.

  • Certification of No Harassment or Exemption Application

    Get application information for the Certification of No Harassment or Exemption.

  • Certified Asbestos Investigator

    Find a certified asbestos investigator.

  • Cesspool Permit

    Apply for a permit to construct a cesspool.

  • Child Proof Stove Knob Covers Complaint

    Report that child proof stove knob covers are not provided to a tenant.

  • City Map Change

    Get an application for changes to the City map.

  • City Planning and Zoning

    Learn about New York City planning and zoning. Get City Planning publications, including maps and books.

  • City-Owned Property

    Learn about the ownership of City-owned property.

  • Community Retrofit NYC Program

    Learn about a program to help owners and operators of small- and mid-size private buildings complete energy and water efficiency retrofits.

  • Construction Site No Smoking Sign Complaint

    Report a construction site that does not have a No Smoking sign.

  • Construction Site Sign Requirements

    Learn about required signs for construction sites, demolition sites, and sidewalk sheds.

  • Cooling Tower Complaint

    Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.

  • Cooling Tower Registration and Maintenance

    Learn about cooling tower registration and required maintenance plans.

  • Crane and Derrick Permit

    Apply for a permit to operate or install equipment used to hoist or lift objects.

  • Crane or Derrick Complaint

    Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.

  • Deck and Porch Permit

    Apply for a permit to construct or alter a deck or porch.

  • Department of Buildings (DOB) After Hours Sessions

    Small business and property owners, building managers, tenants and more can ask DOB questions about renovations, violations, permits, etc.

  • Department of Buildings Document Fraud

    Report someone using false information to file for a Department of Buildings (DOB) document.

  • Department of Buildings Notice Defaced

    Report a Department of Buildings notice that is defaced, unreadable, or missing.

  • Department of Citywide Administrative Services Building Security Complaint

    Report a security problem in a DCAS-managed building.

  • Department of Design and Construction (DDC) Services and Projects

    Learn about general services and initiatives or report a problem or get information for a specific Department of Design and Construction project.

  • Development or Zoning Challenge

    Learn about how to challenge the approval of a construction project.

  • Dirty Gutter

    Report a gutter, including 18 inches into the street, that is not clean.

  • Dirty Yard or Alley

    Report an unclean or untidy yard, alley, or court that is visible from the street.

  • Disability Access

    Learn how people with disabilities can get help with accessing City programs and services. Report a building or public space that is not accessible.

  • DOB Proof of Compliance for OATH Violation

    Learn how to submit proof of compliance and certificates of correction for OATH/ECB violations issued by the Department of Buildings (DOB).

  • Dog or Animal Waste

    Report dog or animal waste in a park or on a street, sidewalk, or private property.

  • Dumpster Permit

    Apply for a permit to place a dumpster or debris container on a sidewalk or street.

  • Dust Complaint

    Report dust from roadwork, construction, demolition, renovation, or another source.

  • Economic Development Corporation Construction Projects

    Learn about capital infrastructure construction projects managed by the Economic Development Corporation (NYCEDC).

  • E-Designation Approval Letter

    Learn about the letter required to move forward on a Department of Buildings job on a tax lot that has an E-Designation.

  • Electric Space Heater Sale Complaint

    Report electric space heaters sold without required safety features or disclosures.

  • Electrical Complaint

    Report an electrical problem in an apartment, defective or exposed wiring in a building, or faulty outdoor electrical equipment.

  • Electrical Wiring Installation Permit

    Apply for a permit to install electrical wiring or cables in a building.

  • Electrician License

    Apply for an electrician's license.

  • Electrician or Plumber Complaint

    Make a complaint about a licensed plumber or electrician.

  • ElectrifyNYC

    Learn about a free program that supports 1-4 family homeowners to install efficient and clean energy technologies, such as solar and air-source heat pumps.

  • Elevator or Escalator Code and Permit

    Learn about elevator and escalator codes and permits.

  • Elevator or Escalator Complaint

    Report a problem with an elevator or escalator.

  • Elevator or Escalator Inspection

    Request an appointment online with an elevator or escalator inspector.

  • Excavation or Demolition Permit

    Apply for a permit to demolish a building or excavate property.

  • Excavation Undermining Nearby Building

    Report building excavation that is undermining a nearby building.

  • Fence Complaint

    Report a fence that is over the height limit, missing, or not secured.

  • Filing Representative Complaint

    Report a problem with a registered filing representative.

  • Fire Alarm and Suppression System Installation

    Request a fire alarm, range hood suppression, or sprinkler or standpipe installation inspection.

  • Fire Alarm Inspection

    Schedule an inspection of a fire alarm.

  • Fire Code

    Learn about the New York City Fire Code.

  • Fire Safety

    Learn about fire safety from the Fire Department, including fire safety notices. Request a fire safety education speaker.

  • Fire Safety Director On-Site Test

    Request an on-site Fire Safety Director test.

  • Fire Safety Inspection

    Schedule a safety inspection of a restaurant, public facility, area of assembly, or City Agency.

  • Fuel Oil Tank Installation Permit

    Get a permit to install a fuel oil tank.

  • Garage or Driveway Permit

    Apply for a permit to construct or alter a garage or driveway.

  • Gas Appliance or Pipe Permit

    Apply for a permit to install or alter a gas appliance or piping.

  • Gas Leak

    Call 911 to report a gas leak or any gas-related emergency or dangerous condition.

  • Gas Piping or Hookup Complaint

    Report an improper, illegal, defective, or unpermitted gas piping or hookup.

  • Gas Piping System Inspection Certification

    Learn about gas piping system inspection certification and Local Law 152 of 2016.

  • Heat Complaint in a Commercial Building

    Report a heat problem in a commercial or public school building.

  • Heat or Hot Water Complaint in a Residential Building

    Report a problem with heat or hot water in a residential building.

  • Heating or Ventilation System Permit

    Apply for a permit to install or alter a heating or ventilation system.

  • Hoisting and Rigging Permit

    Apply for a permit for hoisting and rigging.

  • Housing Used for Short-Term Rental (Vacation Rentals or Illegal Home-Sharing)

    Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.

  • HPD Section 8 Housing Quality Standards (HQS) Inspections

    Learn about Housing Quality Inspections.

  • Illegal Building Conversion or Occupancy

    Report illegal building occupancy or past conversion, including additions or changes to a room, space, apartment, or building without DOB approval.

  • Land Use and Development Appeal

    Appeal land use and construction laws for a specific site or project.

  • Landlord Rental Assistance Program (LRAP)

    Learn about rental assistance for landlords whose tenants are unwilling to apply for the Emergency Rental Assistance Program (ERAP).

  • Landmark Application

    Apply to make a historic building or site a landmark.

  • Landmark Building Alteration Permit

    Apply for a permit to repair and alter a landmark building or site.

  • Landmark Building Complaint

    Report the alteration of landmark buildings without permission.

  • Landmark Building Restoration Grant

    Learn about funding to restore landmark buildings.

  • Light from Parking Lot Complaint

    Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.

  • Lithium-Ion Battery Safety

    Learn the guidelines for storing, charging, and getting rid of lithium-ion batteries. Report someone not following proper guidelines.

  • Loft Law Application

    Apply for a building to become an Interim Multiple Dwelling.

  • Loft Law Enforcement

    Learn about enforcement of the loft law.

  • Municipal Water Finance Authority

    Learn about the New York City Municipal Water Finance Authority.

  • Naturally Occurring Retirement Community (NORC) Complaints

    Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).

  • No Penalty Sign Inspection

    Request a free no-penalty sign inspection for a property owner.

  • No Smoking Sign

    Order a No Smoking and Electronic Cigarette Use sign.

  • Noise from Construction

    Report noise from street or building construction, including jackhammer noise.

  • Non-Residential Building Maintenance Complaint

    Report a maintenance problem in a commercial or non-residential building.

  • NYC Accelerator

    Learn about the NYC Clean Heat Program and the NYC Accelerator Program, which help building owners make energy and water efficiency improvements.

  • Older Adult Center Complaint

    Report a problem with an older adult center.

  • Pay Phone Complaint

    Report a pay phone that is broken, damaged, dirty, or has graffiti.

  • Place of Assembly Complaint

    Report an establishment that does not have a Place of Assembly permit posted.

  • Place of Assembly Permit

    Apply for a permit for 75 or more people to gather indoors or 200 or more outdoors.

  • Plumbing Complaint in a Commercial Building

    Report broken or leaking plumbing in a commercial building.

  • Plumbing Work Without Permit

    Report plumbing work done without a permit.

  • Poison Ivy

    Report poison ivy in a park or tree, on school property, or on private property.

  • Pool or Sauna Complaint

    Make a complaint about pool or sauna maintenance, water quality, or safety equipment.

  • Poster or Sticker Complaint

    Report signs, stickers, or decals posted on public property.

  • Power Outage

    Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.

  • Private Elevator or Escalator Inspector Complaint

    Report a problem with a licensed private elevator or escalator inspector.

  • Property Deed or Record

    Search for or get copies of property ownership records, such as deeds and mortgages. Get copies of tax maps.

  • Property Deed or Record Fraud

    Report deed fraud or learn how to prevent it.

  • Property Grade Change Complaint

    Report improper or unapproved changes to a property's grade, slope, or ground level.

  • Property Lot Size Change

    Request to combine or divide a lot or to amend a condo declaration.

  • Property Market Value Review

    Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).

  • Property or Vacant Land Description Update

    Request a correction of the property or vacant land data on your Notice of Property Value (NOPV).

  • Property Tax Benefits for Homeowners

    Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.

  • Property Value and Assessment

    Learn about a property's values, tax class, exemptions, and descriptions.

  • Property Value Appeal

    Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).

  • Public Plaza or Privately Owned Public Space (POPS) Complaint

    Report a public plaza, privately owned public space (POPS), or pocket park that is poorly maintained or not open to the public during posted hours.

  • Real Property Income and Expense (RPIE)

    Learn how to file the Real Property Income and Expense Statement for income-producing properties, including utilities.

  • Roof Tank Leak or Overflow

    Report a leaking or overflowing roof tank.

  • Rooftop Detention

    Learn about rooftop systems that temporarily store and slowly drain rainwater off a building's rooftop.

  • Scaffold or Sidewalk Shed Complaint

    Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.

  • Septic or Cesspool Complaint

    Report a problem with a private, on-site sewage disposal system (septic or cesspool).

  • Short-Term Rental Registration

    Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.

  • Smoking Complaint

    Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.

  • Social Club Safety Complaint

    Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.

  • Special Natural Area District (SNAD) Complaint

    Report a tree removal or natural feature change in a Special Natural Area District (SNAD).

  • Sprinkler System and Standpipe Permit

    Apply for a permit to alter or construct a sprinkler system or standpipe.

  • Sprinkler System Complaint

    Report a problem with a broken sprinkler system in a 1 or 2 family home or commercial building.

  • Standing Water

    Report standing water outdoors during Mosquito Season.

  • Stop Work Order

    Learn about a Stop Work Order. Report work being done while an order is in effect.

  • Storefront Registration

    Learn about annual registration for property owners of ground floor or second floor commercial spaces.

  • Swimming Pool Installation Rules

    Learn about rules for installing a swimming pool.

  • Tenant Interim Lease (TIL) Program

    Get information or make a maintenance complaint about a Tenant Interim Lease Program (TIL) building.

  • Trash or Recycling Disposal Complaint

    Report a building that doesn't follow trash or recycling disposal rules.

  • Trash or Recycling Storage Complaint

    Report trash or recycling stored incorrectly on private property.

  • Tree Destruction

    Report someone destroying City trees on a street or in a park.

  • Uniform Land Use Review Procedure Application

    Learn about applications for the Uniform Land Use Review Procedure (ULURP).

  • Unsafe Construction Material Storage

    Report unsafe storage of flammable or explosive material at a construction site or in a building.

  • Unsafe New Building Structure

    Report a new building under construction that is unsafe.

  • Unstable Building

    Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.

  • Vacant Building Complaint

    Report an open vacant building.

  • Vacant Lot Complaint

    Report a vacant lot that is dirty or not fenced.

  • Wall Complaint

    Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.

  • Waste Management Plan

    Learn about the requirement for large buildings to show how they will manage waste generated by their residents.

  • Water Drainage Complaint

    Report a problem with building or property drainpipe or drainage.

  • Zombie Homes Initiative

    Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.

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