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  • Accessible Pedestrian Signal Request

    Request for a new audible pedestrian signal for people who are blind or low vision.

  • Automatic Public Toilets

    Get information or make a complaint about automatic public toilets.

  • Bench Request

    Request a public CityBench for a specific location.

  • Bike Rack Complaint

    Report a broken bike rack.

  • Bike Rack Request

    Request that the City install a bike rack on public property or request a permit to install a rack on private property.

  • Biking, Rollerblading, or Skating Complaint

    Report a problem caused by people biking, riding motorized scooters, rollerblading, skating, or using or storing ATVs.

  • Blocked Driveway

    Report a vehicle that is blocking your driveway.

  • Blocked Sidewalk or Street

    Report a sidewalk or street blocked by an object or activity.

  • Broken Sidewalk

    Report a damaged sidewalk. Get information for property owners who are responsible for maintaining the sidewalk next to their property.

  • Building Construction Complaint

    Report building construction that is unsafe, done after hours, outside approved plans, or work without a permit.

  • Bus Arrival Sign

    Get information, report a problem, or suggest a location for a sign with real-time bus arrival information.

  • Bus Stop Request

    Request a new bus stop or relocation of an existing bus stop.

  • Bus Stop Shelter Complaint

    Report a problem with a bus stop shelter that needs maintenance or repair.

  • Bus Stop Shelter Request

    Request a new bus stop shelter, relocation of an existing shelter, or a new bench.

  • Cannabis Legalization

    Learn about legislation regarding the use of cannabis (marijuana) for adults in New York State.

  • Catch Basin Complaint

    Report a catch basin that is clogged, blocked, defective, or missing a curb piece or cover.

  • Catch Basin Installation

    The City no longer accepts requests for catch basin installation.

  • Catch Basin or Sewer Odor

    Report a smell coming from a catch basin or sewer.

  • Chained Bike

    Report an unusable chained bike or a bike chained to a tree on the street or in a park.

  • Chemical Complaint

    Report chemical odors or chemicals that are abandoned or not stored safely.

  • Chemical Spill

    Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

  • City-Issued Violation or Summons

    Pay, dispute, or get help with a ticket issued by the City for violating quality of life laws, health code, or other rules.

  • CityPay

    Pay New York City bills and fees online.

  • CleaNYC Sidewalk Cleaning

    Learn about the CleaNYC program for major commercial areas.

  • Con Edison Worksites

    Submit questions about Con Edison worksites.

  • Crosswalk Request

    Request a new crosswalk on a street.

  • Curb Complaint

    Report a curb that is damaged, painted, or illegally cut for a driveway.

  • Curb Cut Permit

    Apply for a permit to create or modify a curb cut.

  • Dead Animal on Public Property

    Report a dead animal in a public place, including sidewalks, highways, and parks.

  • Dead Tree

    Request the removal of a standing dead tree.

  • Dirty Sidewalk

    Report a sidewalk or gutter, including 18 inches into the street, that is not clean.

  • Dog or Animal Waste

    Report dog or animal waste in a park or on a street, sidewalk, or private property.

  • Donate to the NYC Parks Stewardship Program

    Give money to the NYC Parks Stewardship Program, a program to plant and care for one million new trees across New York City.

  • Drug Sale

    Report the sale of illegal drugs.

  • Drug Use

    Report illegal drug use.

  • Dry Cleaning Odor

    Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.

  • Dumping in Catch Basin

    Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.

  • Fallen Tree or Branch

    Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.

  • Film or Television Production Complaint

    Report noise or other problems with a film or television production.

  • Film, Video, or Photography Permit

    Apply for a new film, video, or photography permit, or check the status of an existing permit.

  • Fire Alarm Box Complaint

    Report a problem with a fire alarm box.

  • Fire Hydrant Commercial Use Permit

    Learn about permit required to open or use a hydrant.

  • Fire Hydrant Complaint

    Report a fire hydrant that is leaking or running, damaged, or missing.

  • Fire Hydrant Flow Test

    Request a fire hydrant flow test.

  • Fire Hydrant Request

    Request installation, removal, relocation, locking, unlocking, or spray cap fitting.

  • Graffiti

    Report graffiti.

  • Greenstreets Program

    Request a green space.

  • Illegal Dumping

    Report past or chronic dumping on public property.

  • Large Planter Permit

    Apply for a permit to install a planter larger than 2 feet by 2 feet.

  • LinkNYC

    Learn about LinkNYC or report a problem with a LinkNYC kiosk.

  • Littering

    Report a location that is the target of chronic littering.

  • Loose Syringes

    Report loose syringes or needles on public property.

  • Lost Item in Sidewalk Grating

    The City does not retrieve items that have fallen into sidewalk gratings or catch basins.

  • Marijuana Sale

    Call 911 to report the sale of cannabis (marijuana) at an outside location.

  • Marijuana Use by a Minor

    Call 911 to report the use of marijuana by a minor under the age of 21.

  • Musician or Performer Permit

    Apply for a permit to perform in subways, streets, parks, and ferry terminals.

  • Neighborhood Area Map Complaint

    Report a local neighborhood area map sign in need of repair.

  • Newspaper Box Complaint

    Report a problem with a newsrack.

  • Noise from Street or Sidewalk

    Report noise from the street or sidewalk.

  • NYC Parks Stewardship Program

    Learn about how to volunteer to work on protecting, restoring and expanding New York City's green spaces.

  • Oil Spill

    Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.

  • Open Restaurants

    Learn how restaurants can add outdoor seating on sidewalks and streets.

  • Open Storefronts

    Learn how ground-floor businesses can sell goods and offer services on sidewalks and streets.

  • Outdoor Dining Complaint

    Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.

  • Overgrown Grass or Weeds

    Report overgrown grass or weeds on public property.

  • Panhandling

    Report panhandling.

  • Pay Phone Complaint

    Report a pay phone that is broken, damaged, dirty, or has graffiti.

  • Pedestrian Ramp Complaint

    Report a damaged pedestrian ramp.

  • Pedestrian Ramp Request

    Request the installation of a new pedestrian ramp.

  • Poster or Sticker Complaint

    Report signs, stickers, or decals posted on public property.

  • Public Urination or Defecation

    Report a person defecating or urinating in public.

  • Rain Garden

    Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.

  • Rat or Mouse Complaint

    Report rats, mice, and conditions that might attract them.

  • Revocable Consent Application

    Apply for permission to install or maintain a structure affecting the street or sidewalk.

  • Scaffold or Sidewalk Shed Complaint

    Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.

  • Scaffolding Permit

    Apply for a permit to construct pipe scaffolding.

  • Sheltered Bike Parking

    Find free, sheltered bike parking.

  • Sidewalk Banner Permit

    Apply for a permit required to hang a banner over a sidewalk.

  • Sidewalk Cellar Door Application

    Request permission to install a cellar door in a sidewalk.

  • Sidewalk Cellar Door Complaint

    Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.

  • Sidewalk Cleaning

    Learn about sidewalk cleaning rules and enforcement for property owners.

  • Sidewalk Collapsed

    Report a problem with a collapsed sidewalk.

  • Sidewalk Construction Permit

    Apply for a permit to repair, install, or replace a sidewalk.

  • Sidewalk Grating Complaint

    Report a missing or defective metal sidewalk grating.

  • Sidewalk Installation

    Learn about installing a new sidewalk in locations where sidewalks have never been built.

  • Sidewalk Repair Payment Plan

    Request an agreement to pay in installments for sidewalk repairs made by the Department of Transportation.

  • Sidewalk Repair Protest

    Report a problem with a sidewalk that the City repaired.

  • Sidewalk Shed Permit

    Apply for a permit to construct a sidewalk shed.

  • Sidewalk Staircase Complaint

    Report a problem on a sidewalk stairway that connects two different street levels.

  • Sidewalk Utility Hardware Complaint

    Report a damaged, sunken, or noisy manhole cover on a sidewalk.

  • Sidewalk Valve Cover Complaint

    The City does not accept reports of missing or damaged sidewalk valve covers.

  • Sidewalk Violation and Repair

    Resolve a sidewalk violation, request an inspection, or learn about repairs.

  • Sidewalk Washing Complaint

    Report someone washing a sidewalk outside of permitted hours.

  • Snow or Ice on Sidewalk

    Report snow or ice on a sidewalk.

  • Snow Removal Resources for Community Organizations

    Learn about resources and tools for community-based organizations interested in recruiting volunteers to assist their neighbors with snow removal.

  • Spotted Lanternfly

    Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.

  • Status of Active Street or Sidewalk Construction Permits

    Get the status of an active street construction or sidewalk repair permit.

  • Street Con Game

    Report a street con game, such as three card Monte.

  • Street Light Complaint

    Report a problem with a street light.

  • Street Light Request

    Request street light installation or relocation.

  • Street or Sidewalk Marking

    Learn about pre-construction markings on a street or sidewalk.

  • Telecom Equipment

    Learn about telecommunication boxes and antennas on street poles.

  • Telephone Pole or Wire Complaint

    Report a problem with a telephone pole or wires.

  • Traffic Median Pedestrian Fence Complaint

    Report a problem with a pedestrian fence at a traffic median.

  • Traffic or Pedestrian Signal Complaint

    Report a problem with a traffic or Walk/Don't Walk signal.

  • Traffic or Pedestrian Signal Request

    Request a new traffic or Walk/Don't Walk signal.

  • Trash or Recycling Disposal Complaint

    Report a building that doesn't follow trash or recycling disposal rules.

  • Trash or Recycling Storage Complaint

    Report trash or recycling stored incorrectly on private property.

  • Tree Bed Care

    Learn how to maintain City tree beds and keep them safe.

  • Tree Destruction

    Report someone destroying City trees on a street or in a park.

  • Tree Guard

    Learn about installing a tree guard for a City tree.

  • Tree Planting

    Request a new tree on a City street in any of the five boroughs. Report a problem with the location or condition of a newly planted tree.

  • Tree Pruning

    Learn about tree pruning or request pruning of a City tree.

  • Tree Stump

    Learn about City tree stump removals.

  • Tree Work Permit

    Apply for a permit to add, prune, decorate, or remove a curbside tree at the property owner's expense.

  • Trees and Sidewalks Repair

    Learn about free repair for qualifying City sidewalks that are severely damaged by curbside tree roots.

  • Vendor Complaint

    Make a complaint about a vendor operating on City streets or sidewalks or at a street fair.

  • Ventilation or Exhaust System Complaint

    Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.

  • Water Leak on Street or Sidewalk

    Report water leaking on a street or sidewalk.

  • Water Main Break

    Report a possible water main break.

  • Water Sampling Station Complaint

    Report a defective water sampling station.

  • Wi-Fi

    Learn about free public Wi-Fi and find places to connect to the Internet.

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