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NYC311 Home Report Problems Look Up Service Requests Browse Topics
  • Abandoned Vehicle

    Report an abandoned vehicle on public property or request the removal of an abandoned vehicle with no license plates on private property.

  • Adopt a Highway

    Sponsor highway cleaning.

  • Alternate Side Parking and Street Cleaning

    Learn about Alternate Side Parking (ASP) suspensions, rules, and change requests.

  • Automatic Public Toilets

    Get information or make a complaint about automatic public toilets.

  • Better Buses Program

    Learn about the City's plan to improve bus service by adding bus lanes and busways.

  • Bike Lane

    Request a new on-street bicycle lane.

  • Block Party, Street Fair, or Event Permit

    Apply for a permit to hold a block party, street fair, parade, or other event on a City street or sidewalk.

  • Blocked Driveway

    Report a vehicle that is blocking your driveway.

  • Blocked or Clogged Culvert

    Report a drain underneath a road that is clogged or blocked.

  • Blocked Sidewalk or Street

    Report a sidewalk or street blocked by an object or activity.

  • Booted Vehicle

    Learn what to do if your vehicle has been booted because of unpaid parking or camera violations.

  • Broken Sewer Line

    Learn about damaged sewer service line repair.

  • Bus Lane and MTA Bus Cameras

    Learn about cameras that film vehicles driving, parking, or standing in bus lanes, standing or stopping in a bus stop, and double parking.

  • Bus Lane Camera Complaint

    Report a damaged or defective bus lane camera.

  • Bus Stop Request

    Request a new bus stop or relocation of an existing bus stop.

  • Bus Stop Shelter Request

    Request a new bus stop shelter, relocation of an existing shelter, or a new bench.

  • Car-Free Earth Day

    Learn about events and activities celebrating Earth Day.

  • Catch Basin Complaint

    Report a catch basin that is clogged, blocked, defective, missing a curb piece or cover, or personal item in a catch basin.

  • Catch Basin Installation

    The City no longer accepts requests for catch basin installation.

  • Catch Basin or Sewer Odor

    Report a smell coming from a catch basin or sewer.

  • Chemical Complaint

    Report chemical odors or chemicals that are abandoned or not stored safely.

  • Chemical Spill

    Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

  • Clean Curbs

    Apply to use sealed, on-street containers to hold commercial waste.

  • Con Edison Worksites

    Submit questions about Con Edison worksites.

  • Crash Barrier Complaint

    Report a defective or missing crash cushion, guard rail, or concrete barrier.

  • Crash Barrier Request

    Request to install new crash barriers.

  • Crosswalk Request

    Request a new crosswalk on a street.

  • Curb Cut Permit

    Apply for a permit to create or modify a curb cut.

  • Curb or Driveway Complaint

    Report a curb that is damaged, painted, or illegally cut for a driveway.

  • Dead Animal on Public Property

    Report a dead animal in a public place, including sidewalks, highways, and parks.

  • Dead Tree

    Request the removal of a standing dead or dying tree.

  • Dirty Yard or Alley

    Report an unclean or untidy yard, alley, or court that is visible from the street.

  • Dog or Animal Waste

    Report dog or animal waste in a park or on a street, sidewalk, or private property.

  • Donate to the NYC Parks Stewardship Program

    Give money to the NYC Parks Stewardship Program, a program to plant and care for one million new trees across New York City.

  • Dumping in Catch Basin

    Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.

  • Dumpster Complaint

    Report a problem with a dumpster.

  • Fallen Tree or Branch

    Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.

  • Film or Television Production Complaint

    Report noise or other problems with a film or television production.

  • Garbage Truck Spill

    Report waste leaking or spilling from a garbage truck or trash that spilled onto the ground while being loaded into a truck.

  • Graffiti

    Report graffiti. Learn about what your options are when someone else reports graffiti on your building.

  • Greenstreets Program

    Learn about the Greenstreets program.

  • Highway Fence Complaint

    Report a problem with a fence on a highway.

  • Highway Flooding

    Report a large amount of water on a highway.

  • Highway Plate Complaint

    Report a shifted, missing, or broken steel plate on a highway.

  • Highway Resurfacing Request

    Report a segment of a New York City highway in need of paving.

  • Highway Sign Complaint

    Report a highway sign is blocked, damaged, dangling, missing, or inaccurate or an overhead electronic sign that is damaged or inaccurate.

  • HOV Lanes

    Learn about traffic lanes designated for buses and passenger vehicles with multiple people.

  • Illegal Dumping

    Report past or chronic dumping on public property.

  • Illegal Parking

    Report a vehicle parked illegally on public property, a blocked hydrant, parking permit misuse, or overnight commercial parking on residential street.

  • Litter on Highway

    Report litter, debris, or garbage alongside or on the roadway of a highway.

  • Littering

    Report a location that is the target of chronic littering.

  • Loose Syringes

    Report loose syringes or needles on public property.

  • Manhole Cover Complaint

    Report a missing, sunken, raised, damaged, noisy, or steaming manhole cover.

  • Manhole Flooding

    Report a manhole that is overflowing with water or sewage.

  • Manhole Installation Permit

    Learn about required permit for manhole installations.

  • Noise from Garbage Truck

    Report noise from a City-owned garbage truck or a private carter.

  • Noise from Ice Cream Truck

    Report music from an ice cream truck that isn't moving.

  • Noise from Intercity or Interstate Bus

    Report noise from an intercity or interstate bus.

  • Noise from Street or Sidewalk

    Report noise from the street or sidewalk.

  • Noise from Vehicle

    Report noise from a vehicle, including horn honking, engine idling, or loud music.

  • NYC Parks Stewardship Program

    Learn about how to volunteer to work on protecting, restoring and expanding New York City's green spaces.

  • Obscured License Plate Complaint

    Report a vehicle with a covered license plate.

  • Oil Spill

    Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.

  • Open Streets

    Learn about the program that transforms streets into open public space for pedestrians, cyclists, and school activities.

  • Outdoor Dining Complaint

    Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.

  • Outdoor Dining Information and Application

    Learn about the permanent outdoor dining program that allows restaurants to add outdoor seating to sidewalks and streets.

  • Outdoor Learning

    Learn how schools and day care centers can use City streets, play yards, and parks for classes.

  • Overgrown Grass or Weeds

    Report overgrown grass or weeds on public property.

  • Paper License Plate Complaint

    Report the use or sale of unauthorized paper license plates, also known as ghost plates.

  • Parade or Sound Permit

    Apply for a parade or sound permit.

  • Parking Signs and Rules

    Learn about parking regulations and find out the rules for a specific location.

  • Pavement Marking Complaint or Request

    Report missing or faded pavement markings (also known as street line markings) on a street or highway. Request brand new pavement markings.

  • Pedestrian Bridges

    Learn about pedestrian bridges in New York City.

  • Pedestrian Signal Complaint or Request

    Report a problem with an existing pedestrian (Walk/Don't Walk) signal. Request a new Accessible Pedestrian Signal.

  • Pothole or Cave-In on Highway

    Report a pothole or cave-in on a highway.

  • Pothole or Cave-In on Street

    Report a pothole or cave-in on a street.

  • Purchase a Street Sign

    Purchase a limited-edition commemorative New York City Street sign.

  • Rain Garden

    Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.

  • Red Light Camera Complaint

    Report a damaged or defective red light camera.

  • Red Light Cameras

    Learn about cameras that photograph vehicles running red lights.

  • Revocable Consent Application

    Get permission to install and maintain a structure affecting the street or sidewalk, such as a stoop, cellar door, large planter, or accessibility lift.

  • Right Turn on Red in Staten Island

    Request a Right Turn on Red sign at a specific intersection in Staten Island.

  • Sidewalk Seating

    Find sidewalk seating locations. Report a city-owned bench or leaning bar needing repair. Request a new bench or leaning bar location.

  • Snow or Ice on Street or Highway

    Report an icy or snowy roadway and learn about snow clearing operations.

  • Speed Camera Complaint

    Report a damaged or defective speed camera.

  • Speed Cameras

    Learn about cameras that photograph vehicles speeding in school zones.

  • Speed Limits

    Learn about City and highway speed limits.

  • Speed Reducer Request

    Request speed reducer installation, repair, or removal.

  • Spotted Lanternfly

    Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.

  • Squeegee Complaint

    Report someone requesting money for unwanted car window washing.

  • Status of Active Street or Sidewalk Construction Permits

    Get the status of an active street construction or sidewalk repair permit.

  • Street and Highway Construction Rules

    Get a guide for contractors who perform construction on city streets and highways.

  • Street Banner Permit

    Apply for a street banner permit.

  • Street Conditions Observation Unit Team (SCOUT)

    Learn about a team of inspectors who drive every New York City street once a month and report quality of life conditions for repair.

  • Street Construction Permit

    Apply for a permit to perform construction on a City street or to store construction material or containers on a street or sidewalk.

  • Street Design Manual

    Get a manual providing guidelines and options available to improve safety and quality of life in City streets.

  • Street Event Cleanup

    Learn about rules for street event sponsors related to clean ups after an event.

  • Street Flooding

    Report street flooding or ponding.

  • Street Light Complaint

    Report a problem with a street light.

  • Street Light Request

    Request street light installation or relocation.

  • Street Naming

    Learn about having a New York City street co-named.

  • Street or Sidewalk Utility Markings

    Learn about pre-construction markings on a street or sidewalk that indicate underground utility company lines such as gas, electric, water, and cable.

  • Street Ownership

    Get land use information about private streets.

  • Street Plate Complaint

    Report a steel street plate that is shifted, noisy, missing anti-skid material, or missing during excavation of a City street.

  • Street Repair Complaint

    Report damage to a street caused by street work.

  • Street Resurfacing Request

    Report a street in need of paving.

  • Street Sign Complaint

    Report a problem with a street sign.

  • Street Sign Request

    Request a new parking or traffic sign or change to an existing one.

  • Street Sweeping Complaint

    Report missed or inadequate street cleaning.

  • Street Traffic Flow Change

    Request to change the direction of traffic on a street.

  • Street Utility Hardware Complaint

    Report a damaged, sunken, or noisy utility access cover on a street.

  • Street Vendor Complaint

    Make a complaint about a vendor operating on City streets, sidewalks, or bridges.

  • Street Works Manual

    Access a manual that provides guidelines on better coordination of City street construction.

  • Street, Highway, Bridge, and Tunnel Closures

    Learn about street, highway, bridge, and tunnel closures.

  • Temporary Holiday Lighting

    Register to install temporary holiday lighting attached to City street light poles.

  • Tractor-Trailer Parking Rules

    Learn about the rules and fines for parking commercial vehicles on residential streets.

  • Traffic Condition

    Learn about traffic and travel conditions in the NY metro area. Report a non-emergency traffic condition, such as congestion or chronic speeding.

  • Traffic Median Pedestrian Fence Complaint

    Report a problem with a pedestrian fence at a traffic median.

  • Traffic Rules

    Get a copy of New York City's traffic rules.

  • Traffic Safety

    Learn about traffic safety rules, programs, and how to request safety improvements.

  • Traffic Signal Complaint or Request

    Report a problem with an existing traffic signal. Request a new traffic signal.

  • Traffic Trends

    Learn about or report traffic patterns or trends.

  • Trash or Debris in Street

    Report a stray trash bag or loose debris in the driving or biking lane of a City street.

  • Tree Planting

    Learn about the Neighborhood Tree Planting Program. Report a problem with the location or condition of a newly planted tree.

  • Tree Stump

    Learn about City tree stump removals.

  • Unsafe Highway Construction

    Report a dangerous condition at a highway construction site.

  • Water Leak on Street or Sidewalk

    Report water leaking on a street or sidewalk.

  • Water Main Break

    Report a possible water main break.

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