Tenants

Report being charged a fee to apply for housing sponsored by the Department of Housing Preservation and Development.

Report animal odor from a residence.

Report a maintenance problem in a privately-owned residential building.

Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.

Report bed bugs.

Make a complaint about bees or wasps.

Report a vehicle that is blocking your driveway.

Report building construction that is unsafe, done after hours, outside approved plans, or work without a permit.

Report an unregistered 1-2 family home that is not occupied by the owner or owner's family.

Report a problem with a cable TV, phone, or internet provider.

Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.

Report an unusable chained bike or a bike chained to a tree on the street or in a park.

Report chemical odors or chemicals that are abandoned or not stored safely.

Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

Report that child proof stove knob covers are not provided to a tenant.

Report a commercial vehicle parked in a residential driveway or lot.

Report a problem with a co-op or condo sponsor.

Report a dead animal in a public place, including sidewalks, highways, and parks.

Request the removal of a standing dead tree.

Report discrimination in employment, housing, public accommodations, and by members of the public.

Report a problem with a domestic violence shelter.

Report a problem with water, odor, taste, discolor, and illness caused by drinking water. Learn about water quality and building water tank inspections.

Report the sale of illegal drugs.

Report illegal drug use.

Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.

Report dust from roadwork, construction, demolition, renovation, or another source.

Report the sale of electric space heaters with no required safety features or disclosures.

Learn about the 2021 American Rescue Plan Emergency Housing Voucher (EHV) Program.

Report a residential building owner for not posting a notice before heat, water, gas, or electricity service is disrupted.

Learn about the City's laws against housing discrimination and get resources to resolve disputes.

Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.

Call 911 to report a gas leak or any gas-related emergency or dangerous condition.

Report graffiti.

Call 911 to report any type of harassment, including sexual harassment, cat calling, and voyeurism.

Report a problem with heat or hot water in a residential building.

Make a complaint or comment about a homeless shelter.

Report a residential building owner for not posting a Housing Information Guide Notice.

Report tenant or landlord fraud in the HPD Section 8 program.

Report past or chronic dumping on public property.

Report an eviction that was not performed by a NYC Marshal or Sheriff.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Report a residential building's janitor or super who is not available.

Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.

Get a lawyer referral, free legal services, and answers to questions about the law and courts.

Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.

Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.

Get help with resolving disputes between loft tenants and owners.

Report mold in an apartment, loft, public place, or abandoned building.

The City does not accept complaints about body or cooking odor from a residence.

Report no water, water pressure, or temperature problems.

Report a noisy neighbor.

Learn about NYCHA's pet policy. Report a person breaking the rules.

Report a maintenance problem in a New York City Housing Authority apartment, building, or public space.

Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.

Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.

Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.

Report someone using a pesticide without warning occupants or neighbors in advance.

Report a problem with phone service, billing, or provider.

Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.

Report a problem with a phone, gas, heat, or electric company.

Report rats, mice, and conditions that might attract them.

Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.

Make a complaint about a satellite television provider.

Report a sewage leak or odor in a residential or commercial building.

Report water or sewage coming out a toilet, sink drain, or bathtub drain as a result of heavy rainfall or flooding.

Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.

Report a residential rental agency that does not post a tenant screening report sign.

Report a building that doesn't follow trash or recycling disposal rules.

Report trash or recycling stored incorrectly on private property.

Request a new tree on a City street in any of the five boroughs. Report a problem with the location or condition of a newly planted tree.

Report trespassing, which is entering someone's property without permission.

Report work done by an unlicensed plumber, electrician, or contractor.

Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.

Report people in a building with a vacate order.

Report a vehicle stored on residential property or in a vacant lot.

Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.

Learn about or get help with Verizon telephone, internet, and cable service.

Report the use of too much water or water waste in any facility.

Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Report missing window guards or a landlord or tenant who refuses installation.