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  • Adult Establishment Zoning Complaint

    Report an adult establishment that does not follow zoning regulations.

  • Advertising Sign Complaint

    Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.

  • Air Conditioner in Danger of Falling

    Report a window air conditioner that is in danger of falling.

  • Asbestos Complaint

    Report asbestos that is exposed or illegally removed.

  • Awning, Canopy, Marquee, or Storm Enclosure Complaint

    Make a complaint about an awning, canopy, marquee, or storm enclosure.

  • Blocked Building Exit or Fire Escape

    Report blocked or inadequate building exits or fire escapes.

  • Boiler Complaint

    Report a problem with a boiler.

  • Boiler Inspection Violation

    Learn about the violation issued to property owners who do not file an annual boiler inspection report.

  • Building Construction Complaint

    Report building construction that is unsafe, done after hours, outside approved plans, or work without a permit.

  • Building Demolition Complaint

    Report building demolition that is illegal, unsafe, or done without a permit.

  • Building Sign Complaint

    Report a problem with a building sign.

  • Certificate of Occupancy Complaint

    Report a building that has no legal Certificate of Occupancy or an illegal change in building use that violates the Certificate.

  • Child Proof Stove Knob Covers Complaint

    Report that child proof stove knob covers are not provided to a tenant.

  • Construction Site No Smoking Sign Complaint

    Report a construction site that does not have a No Smoking sign.

  • Cooling Tower Complaint

    Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.

  • Crane or Derrick Complaint

    Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.

  • Department of Buildings Document Fraud

    Report someone using false information to file for a Department of Buildings (DOB) document.

  • Department of Buildings Notice Defaced

    Report a Department of Buildings notice that is defaced, unreadable, or missing.

  • Department of Citywide Administrative Services Building Security Complaint

    Report a security problem in a DCAS-managed building.

  • Department of Design and Construction (DDC) Services and Projects

    Learn about general services and initiatives or report a problem or get information for a specific Department of Design and Construction project.

  • Dirty Gutter

    Report a gutter, including 18 inches into the street, that is not clean.

  • Dirty Yard or Alley

    Report an unclean or untidy yard, alley, or court that is visible from the street.

  • Disability Access

    Learn how people with disabilities can get help with accessing City programs and services. Report a building or public space that is not accessible.

  • Dog or Animal Waste

    Report dog or animal waste in a park or on a street, sidewalk, or private property.

  • Dust Complaint

    Report dust from roadwork, construction, demolition, renovation, or another source.

  • Electric Space Heater Sale Complaint

    Report electric space heaters sold without required safety features or disclosures.

  • Electrical Complaint

    Report an electrical problem in an apartment, defective or exposed wiring in a building, or faulty outdoor electrical equipment.

  • Electrician or Plumber Complaint

    Make a complaint about a licensed plumber or electrician.

  • Elevator or Escalator Complaint

    Report a problem with an elevator or escalator.

  • Excavation Undermining Nearby Building

    Report building excavation that is undermining a nearby building.

  • Fence Complaint

    Report a fence that is over the height limit, missing, or not secured.

  • Filing Representative Complaint

    Report a problem with a registered filing representative.

  • Gas Leak

    Call 911 to report a gas leak or any gas-related emergency or dangerous condition.

  • Gas Piping or Hookup Complaint

    Report an improper, illegal, defective, or unpermitted gas piping or hookup.

  • Heat Complaint in a Commercial Building

    Report a heat problem in a commercial or public school building.

  • Heat or Hot Water Complaint in a Residential Building

    Report a problem with heat or hot water in a residential building.

  • Housing Used for Short-Term Rental (Vacation Rentals or Illegal Home-Sharing)

    Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.

  • Illegal Building Conversion or Occupancy

    Report illegal building occupancy or past conversion, including additions or changes to a room, space, apartment, or building without DOB approval.

  • Landmark Building Complaint

    Report the alteration of landmark buildings without permission.

  • Light from Parking Lot Complaint

    Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.

  • Lithium-Ion Battery Safety

    Learn the guidelines for storing, charging, and getting rid of lithium-ion batteries. Report someone not following proper guidelines.

  • Naturally Occurring Retirement Community (NORC) Complaints

    Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).

  • Noise from Construction

    Report noise from street or building construction, including jackhammer noise.

  • Non-Residential Building Maintenance Complaint

    Report a maintenance problem in a commercial or non-residential building.

  • Older Adult Center Complaint

    Report a problem with an older adult center.

  • Pay Phone Complaint

    Report a pay phone that is broken, damaged, dirty, or has graffiti.

  • Place of Assembly Complaint

    Report an establishment that does not have a Place of Assembly permit posted.

  • Plumbing Complaint in a Commercial Building

    Report broken or leaking plumbing in a commercial building.

  • Plumbing Work Without Permit

    Report plumbing work done without a permit.

  • Poison Ivy

    Report poison ivy in a park or tree, on school property, or on private property.

  • Pool or Sauna Complaint

    Make a complaint about pool or sauna maintenance, water quality, or safety equipment.

  • Poster or Sticker Complaint

    Report signs, stickers, or decals posted on public property.

  • Power Outage

    Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.

  • Private Elevator or Escalator Inspector Complaint

    Report a problem with a licensed private elevator or escalator inspector.

  • Property Deed or Record Fraud

    Report deed fraud or learn how to prevent it.

  • Property Grade Change Complaint

    Report improper or unapproved changes to a property's grade, slope, or ground level.

  • Public Plaza or Privately Owned Public Space (POPS) Complaint

    Report a public plaza, privately owned public space (POPS), or pocket park that is poorly maintained or not open to the public during posted hours.

  • Roof Tank Leak or Overflow

    Report a leaking or overflowing roof tank.

  • Scaffold or Sidewalk Shed Complaint

    Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.

  • Septic or Cesspool Complaint

    Report a problem with a private, on-site sewage disposal system (septic or cesspool).

  • Smoking Complaint

    Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.

  • Social Club Safety Complaint

    Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.

  • Special Natural Area District (SNAD) Complaint

    Report a tree removal or natural feature change in a Special Natural Area District (SNAD).

  • Sprinkler System Complaint

    Report a problem with a broken sprinkler system in a 1 or 2 family home or commercial building.

  • Standing Water

    Report standing water outdoors during Mosquito Season.

  • Stop Work Order

    Learn about a Stop Work Order. Report work being done while an order is in effect.

  • Trash or Recycling Disposal Complaint

    Report a building that doesn't follow trash or recycling disposal rules.

  • Trash or Recycling Storage Complaint

    Report trash or recycling stored incorrectly on private property.

  • Tree Destruction

    Report someone destroying City trees on a street or in a park.

  • Unsafe Construction Material Storage

    Report unsafe storage of flammable or explosive material at a construction site or in a building.

  • Unsafe New Building Structure

    Report a new building under construction that is unsafe.

  • Unstable Building

    Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.

  • Vacant Building Complaint

    Report an open vacant building.

  • Vacant Lot Complaint

    Report a vacant lot that is dirty or not fenced.

  • Wall Complaint

    Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.

  • Water Drainage Complaint

    Report a problem with building or property drainpipe or drainage.

  • Zombie Homes Initiative

    Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.

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