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Older Adults

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NYC311 Home Report Problems Look Up Service Requests Browse Topics
  • Adult Day Care

    Learn about adult day care services for mentally or physically impaired seniors.

  • Assisted Living Facility or Adult Home Complaint

    Report a problem with an assisted living facility or adult home.

  • Case Assistance and Management for Older Adults

    Get benefit and entitlement counseling for people age 60 and older, or report a problem with a case assistance or case management agency.

  • Elder Abuse

    Report abuse or neglect of a older adult age 60 or older.

  • Heat Complaint in a Commercial Building

    Report a heat problem in a commercial or public school building.

  • Home Care Complaint

    Report a problem with home care services.

  • Home Delivered Meals for Older Adults

    Schedule, cancel, or report a problem with home delivery of meals for people age 60 and older.

  • Legal Assistance

    Get a lawyer referral, free legal services, and answers to questions about the law and courts.

  • Legal Assistance and Inquiries for Older Adults

    Learn about legal service providers that provide free legal assistance specifically for seniors.

  • Letter Carrier Alert Program

    Report from a Post Office worker of accumulated mail in a senior or disabled person's mailbox.

  • Naturally Occurring Retirement Community (NORC) Complaints

    Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).

  • Nursing Home Complaint

    Report a problem with a nursing home care.

  • Older Adult Center Complaint

    Report a problem with an older adult center.

  • Transportation for Older Adults

    Learn about transportation options for people age 60 and older. Make a complaint about a senior transportation provider.

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