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Collection & Disposal

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NYC311 Home Report Problems Look Up Service Requests Browse Topics
  • Battery Recycling

    Learn about how to dispose of batteries. Report a business selling rechargeable batteries that doesn't accept them for recycling.

  • Burning Garbage

    Call 911 to report burning garbage either outdoors or in an illegal incinerator.

  • Department of Sanitation Vehicle Accident

    Report an accident or property damage involving a garbage truck, snow plow, or other City sanitation vehicle.

  • Department of Sanitation Worker or Vehicle Complaint

    Report a problem with a Department of Sanitation employee's behavior or operation of a Sanitation vehicle.

  • Foam Ban

    Learn about the City's foam ban and report an establishment using or selling single-use foam products.

  • Lost Item in Trash

    Report an item lost in trash that has been collected by the Department of Sanitation.

  • Medical Waste Disposal

    Learn how to get rid of medical waste, including syringes and lancets.

  • Missed Trash, Recycling, or Compost Collection

    Report waste that was not picked up on your service day or at a scheduled appointment.

  • Plastic Bag Ban and Paper Bag Fee

    Learn about the ban on plastic carryout bags and fee for paper bags.

  • Plastic Bag Recycling

    Learn about or report a violation of the Plastic Bag Recycling Law.

  • Private Carter Complaint

    Report a problem with a commercial waste disposal company.

  • Recycling Theft

    Report theft of recyclable materials.

  • Solid Waste Transfer Station Complaint

    Report a condition at a private solid waste transfer station.

  • Trash or Recycling Disposal Complaint

    Report a building that doesn't follow trash or recycling disposal rules.

  • Trash or Recycling Storage Complaint

    Report trash or recycling stored incorrectly on private property.

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