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NYC311 Home Report Problems Look Up Service Requests Browse Topics
  • Animal Facility Complaint

    Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.

  • Animal Odor

    Report animal odor from a residence.

  • Automobile Spray Paint Odor

    Report spray paint odor or fumes from an automobile business or repair shop.

  • Building Construction Complaint

    Report building construction that is unsafe, done after hours, outside approved plans, or work without a permit.

  • Catch Basin Complaint

    Report a catch basin that is clogged, blocked, defective, or missing a curb piece or cover.

  • Catch Basin or Sewer Odor

    Report a smell coming from a catch basin or sewer.

  • Chemical Complaint

    Report chemical odors or chemicals that are abandoned or not stored safely.

  • Chimney or Ventilation Smoke

    Report dense or visible smoke from a chimney or ventilation system.

  • Dog or Animal Waste

    Report dog or animal waste in a park or on a street, sidewalk, or private property.

  • Dry Cleaner Complaint

    Make a complaint about a dry cleaner.

  • Dry Cleaning Odor

    Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.

  • Dust Complaint

    Report dust from roadwork, construction, demolition, renovation, or another source.

  • Foul Odor from Unknown Source

    Call to report a smell that's coming from an unknown source.

  • Idling Vehicle

    Report a vehicle parked with its engine running for more than three minutes. Learn how to file a Citizen's Air Complaint.

  • Nail Salon Odor

    Report a smell coming from a nail salon.

  • Neighbor Odor

    The City does not accept complaints about body or cooking odor from a residence.

  • Pigeon Droppings or Odor

    Report unsanitary conditions caused by pigeons.

  • Restaurant Odor

    Report a smell coming from a restaurant.

  • Sewage Leak or Odor Indoors

    Report a sewage leak or odor in a residential or commercial building.

  • Smoke or Fumes

    Call 911 to report smoke or fumes.

  • Solid Waste Transfer Station Complaint

    Report a condition at a private solid waste transfer station.

  • Sweet Odor from Unknown Source

    Report a sweet smell coming from an unknown source.

  • Vehicle Exhaust

    Report visible exhaust from a vehicle.

  • Ventilation or Exhaust System Complaint

    Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.

  • Wastewater Treatment Plant Complaint

    Report noise or a bad smell from a wastewater treatment plant, sewage treatment plant, or pumping station.

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