web
You’re offline. This is a read only version of the page.
close

Get the latest on the COVID-19 Vaccine.

Get the latest on the COVID-19 Vaccine
Skip Main Navigation
NYC 311
The Official Website of the City of New York
NYC.gov Home
Text Size
  • Home
  • NYC Resources
  • NYC311
  • Office of the Mayor
  • Events
  • Connect
  • Jobs

Water

Sign In | Sign Up
  Related links
NYC311 Home Report Problems Look Up Service Requests Browse Topics
  • Add Chemicals to Water Supply Permit

    Apply for or renew a permit to add chemicals to a building's drinking water supply.

  • Boat Pump Out

    Find a station where boat owners can legally dispose of onboard septic waste.

  • Combined Sewage Overflow (CSO) Waterbody Advisory

    Learn when a big storm causes wastewater treatment plants or sewers to get too full and untreated sewage to spill into waterways.

  • Cross Connection and Water Backflow Prevention

    Learn about the cross connection or water backflow program and business requirements.

  • Dead Animal on Public Property

    Report a dead animal in a public place, including sidewalks, highways, and parks.

  • Drinking Water

    Report a problem with water, odor, taste, discolor, and illness caused by drinking water. Learn about water quality and building water tank inspections.

  • Dry Weather Sewage Discharge Complaint

    Report water flowing through a sewer outfall pipe during dry weather.

  • Fire Hydrant Complaint

    Report a fire hydrant that is leaking or running, damaged, or missing.

  • Fire Hydrant Request

    Request installation, removal, relocation, locking, unlocking, or spray cap fitting.

  • Floatable Trash in Waterway Boom or Net Containments

    Report trash in a waterway. Learn about reducing floatables and other trash in waterways.

  • Flood Zones

    Learn about flood zone designations for specific properties.

  • HAA5 Notice

    Learn about HAA5 Notice or report illness caused by drinking water.

  • Lead in Drinking Water

    Get a kit to test drinking water for high levels of lead and tips to reduce lead exposure.

  • Newtown Creek

    Information about Newtown Creek Nature Walk and Visitor Center.

  • No Water, Low Water Pressure, or Water Temperature Complaint

    Report no water, water pressure, or temperature problems.

  • Rainfall Ready NYC

    Learn about the Department of Environmental Protection's (DEP) Rainfall Ready NYC action plan and Flood Barrier Program.

  • Septic or Cesspool Complaint

    Report a problem with a private, on-site sewage disposal system (septic or cesspool).

  • Septic Tank Cleaning

    Learn about the requirements for cleaning a septic tank.

  • Solid Waste Transfer Station Complaint

    Report a condition at a private solid waste transfer station.

  • Standing Water

    Report standing water outdoors during Mosquito Season.

  • Staten Island Bluebelt

    Learn about the Staten Island Bluebelt maintenance and cleanup program.

  • Wastewater Guidelines for Businesses

    Learn about wastewater treatment rules for businesses.

  • Wastewater Treatment Plant Complaint

    Report noise or a bad smell from a wastewater treatment plant, sewage treatment plant, or pumping station.

  • Wasting Water

    Report the use of too much water or water waste in any facility.

  • Water Fountain and Bottle Refill Stations

    Learn about fountains and bottle refill stations providing quality drinking water.

  • Water Hardness

    Learn about water hardness.

  • Water Leak in a Building

    Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.

  • Water Potability Certificate

    Apply for a water potability certificate, which confirms that water is safe to drink.

  • Water Saving Kit

    Get items to help you conserve water at home.

  • Water Saving Tips

    Learn how to conserve water.

  • Water Tunnel No. 3 Construction

    Learn about DEP's Water Tunnel No. 3 construction project and related controlled blasting in Long Island City, Queens.

  • Water Vessel for Shipping Hydrant Certificate

    Apply for certification to unload water from a shipping hydrant for general use.

  • Watershed Recreation and Access Permit

    Learn about required permit for certain activities on upstate reservoir lands.

  • Waterway Complaint

    Report floating debris, oil, gasoline, sewage, or unusual color in a waterway.

Follow NYC311

Download the NYC311 Mobile App

About NYC311 Send Feedback NYC311 Privacy Policy
NYC 311 Logo
NYC.gov footer

More on NYC.gov

  • Directory of City Agencies
  • Contact NYC Government
  • City Employees
  • Notify NYC
  • City Store
  • Stay Connected
  • NYC Apps
  • Maps
  • Residents Toolkit

Translation for NYC.gov

  • العربية
  • বাঙালি
  • 中文
  • Kreyòl Ayisyen
  • Polskie
  • Español
  • Русский
  • Français
  • 한국어
  • اُردُو
  • English
NYC Logo
© City of New York. 2023 All Rights Reserved,
NYC is a trademark and service mark of the City of New York.
Privacy Policy.  Terms of Use. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities.

To change the text size on NYC.gov you can use your web browser's settings. Most browsers include functionality to let you increase or decrease the text on a web page. For example, to increase text size using:

Chrome

In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > +

Firefox

In the View menu, select Zoom. View > Zoom > Zoom In

Internet Explorer

In the View menu, select Text Size. View > Text Size > Largest

Safari

In the View menu, select Zoom In. View > Zoom In
Macintosh Shortcut: Command+

No Web Browser Endorsement

Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation.