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Report a Fair Fares NYC OMNY card or Fair Fares NYC MetroCard that is lost, stolen, damaged, expired, or not working.
Get information or make a complaint about paratransit transportation for people with disabilities.
Get information or make a complaint about a MetroCard or bus or subway run by the Metropolitan Transportation Authority (MTA).
Get information about NYC Ferry, including routes, fares, and rules. Make a complaint or report a lost item.
The City does not retrieve items that have fallen into sidewalk gratings.
Replace damaged, lost, or stolen cards, get card balance and account history, update card information, or change/reset PIN for EBT cards.
Call 911 to report someone who may be missing, abducted, or kidnapped. Check if a missing person has been found.
Find a public ice skating rink.
Find a towed vehicle and get it back or stop a tow in progress.
Find the location of a firehouse.
