Report a Fair Fares Discount card that is lost, stolen, damaged, expired, or not working and learn how to get a replacement or refund.
Report a problem with a pre-paid phone card.
Get help with updating IDNYC card information or replacing a lost or damaged card.
Replace damaged, lost, or stolen cards, get card balance and account history, update card information, or change/reset PIN for EBT cards.
Get information or make a complaint about the Metro-North Railroad.
Order a property card that provides information about a building's ownership, classification, and assessed valuation from the 1930s through the 1970s.
Get general information about the Fair Fares NYC discount program for low-income New Yorkers.
Learn about group child care center performance summary cards.
Get technical assistance for a store's EBT card reader.
Get information or make a complaint about parking cards.
