Water and Sewer Bill Amnesty Program

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The Department of Environmental Protection's (DEP) limited, one-time Amnesty Program ended on May 31, 2023.

To claim an eligible exemption or enter into a payment agreement, contact DEP’s Collections Unit at 718-595-7890 Monday to Friday from 9 AM to 6 PM or email collectionsunit@dep.nyc.gov.

If you are having trouble paying your water bills, you can call DEP's Ombudsman at 718-595-6628 or email ombuds@dep.nyc.gov for assistance.

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