Coronavirus (COVID-19) Testing Site Complaint

You can report a problem with a COVID-19 testing site.

You can file a complaint about a City-run coronavirus testing site.

NYC Department of Health Express Testing Sites

For complaints about NYC Department of Health Express testing sites, you can contact their commissioner online.

NYC Health + Hospitals Testing Sites

For complaints about Health + Hospitals testing sites, you can call NYC Health + Hospitals.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

The Department of Consumer and Worker Protection (DCWP) accepts some consumer complaints about privately-run COVID-19 testing sites that operate:

For complaints about the quality of care or services provided by a COVID-19 testing site, visit the Hospital or Clinic Complaint page.

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