You can report a problem with a COVID-19 testing site.

You can file a complaint about a City-run coronavirus testing site.

NYC Department of Health Express Testing Sites

For complaints about NYC Department of Health Express testing sites, you can contact their commissioner online.

Contact the Commissioner of the Department of Health and Mental Hygiene.

NYC Health + Hospitals Testing Sites

For complaints about Health + Hospitals testing sites, you can call NYC Health + Hospitals.

Call 311 to report the problem.

The Department of Consumer and Worker Protection (DCWP) accepts some consumer complaints about privately-run COVID-19 testing sites that operate:

  • In a physical location (brick-and-mortar business)
  • On City streets or sidewalks

For complaints about the quality of care or services provided by a COVID-19 testing site, visit the Hospital or Clinic Complaint page.

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