A temporary partial vacate order is in effect for 333 East 181st Street in the Bronx. The third floor remains vacated. This is due to the fire that occurred on January 9, 2022. Building management will contact residents to notify them if they can reoccupy their homes.

The City has set up a service center for residents of that building who were impacted by the fire.

You can get services at:

Monroe College
Ustin Hall
2375 Jerome Avenue
Bronx, NY 10468

The service center is open:

  • Monday through Friday from 12 PM to 8 PM (last appointment at 7:30 PM)
  • Saturday and Sunday from 10 AM to 5 PM (last appointment at 4:30 PM)

Those seeking services will not be asked about their immigration status.

On-site interpretation is available at the City service center. Languages include Spanish, French, Wolof, Soninke, Mandingo and Pulaar.

As residents are able to return home, those who wish to reside in emergency hotels can stay until Monday, January 24.

Learn about resources for those who were affected by the fire.

There is transportation available for affected residents to and from hotels and the service center.

When booking, please provide the following information: 

  • Number of passengers
  • Amount and type of luggage 
  • Address for the entrance of pickup location
  • If you require a wheelchair accessible vehicle

If there are more than 3 people you must request two vehicles. Baby car seats will not be provided.

The trip pick-up OR drop-off must be one of the following: 

  • The Service Center at 2375 Jerome Avenue
  • Rodeway Inn Bronx at 3070 Webster Avenue
  • Ramada Inn Bronx  at 646 Gerard Avenue
  • Bronx Park Motel at 2500 Crotona Avenue

All passengers must wear masks upon entering the taxi.

The NYC Department of Consumer and Worker Protection (DCWP) reminds those affected that they are entitled to NYC Paid Safe and Sick Leave for any physical injuries, illnesses, or other health care needs. This also includes mental health services.

For more information or to file a complaint, visit the Paid Safe and Sick Leave page.

You can download a Department of Health factsheet with information on air quality, potential health effects, and safe cleanup for the residents of Twin Parks North West at 333 East 181st Street and those who live nearby. The factsheet is available in multiple languages.

Download a factsheet with health and cleanup information in:

The City is providing each unit in the building with two pre-loaded debit cards totaling $2,250. One will be a $2,050 debit card provided by Bank of America, the other will be a $200 food card provided by the Met Council.

Each unit's official Head of Household listed on the lease can pick these cards up at the Service Center at Monroe College.

The Mayor’s Fund to Advance New York City, in partnership with Mayor Eric Adams and the City, is raising money to support those impacted by the fire.

The City is not accepting in-kind donations (such as clothing, appliances, toiletries, etc.). Only monetary donations are accepted.

Donate money to support victims of the Bronx apartment building fire.

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