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The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband service and connected devices. Applications are no longer accepted as of February 8, 2024.

The ACP benefit will provide a discount of up to $30 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands.

Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

This ACP benefit is limited to one monthly service discount and one device discount per household.

Learn more about ACP and get a list of participating providers.

View the AccessNYC ACP Guide in multiple languages.

Benefit Transfers

To move your benefit to a different provider, contact the new provider and ask that they transfer your benefit. You do not need to cancel the benefit, or your service, with your current benefit provider before requesting the transfer.

You can get additional assistance with the program.

By Phone

  • Agency: Federal Communications Commission
  • Division: Affordable Connectivity Program (ACP) Support Center
  • Phone Number: (877) 384-2575
  • Business Hours: Daily: 9 AM - 9 PM

By Email

You can email the ACP Support Center at

Contact Your Internet Company

Contact your internet company if you have questions about your device, service, bill, or account.

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