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The Affordable Connectivity Program (ACP) replaced the Emergency Broadband Benefit (EBB) on December 31, 2021. Households fully enrolled in the EBB program as of December 31, 2021 will continue to receive their current monthly benefit until March 1, 2022.

ACP provides eligible households with a discount on broadband service and connected devices. The ACP benefit will provide a discount of up to $30 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands.

Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

This ACP benefit is limited to one monthly service discount and one device discount per household.

Learn more about the Affordable Connectivity Program.

Eligibility

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year
  • Received a Federal Pell Grant during the current award year
  • Meets the eligibility criteria for a participating provider's existing low-income program

Apply

Eligible households can apply online at ACPBenefit.org or by contacting their preferred participating provider to select a plan and have the discount applied to their bill.

Benefit Transfers

Emergency Broadband Benefit recipients can transfer their monthly benefit to a new participating service provider at any time.

To move your benefit to a different provider, contact the new provider and ask that they transfer your benefit. You do not need to cancel the benefit, or your service, with your current benefit provider before requesting the transfer.

You can get additional assistance with the program.

By Phone

  • Agency: Federal Communications Commission
  • Division: Affordable Connectivity Program (ACP) Support Center
  • Phone Number: (877) 384-2575
  • Business Hours: Daily: 9 AM - 9 PM

By Email

You can email the ACP Support Center at ACPSupport@usac.org

Contact Your Internet Company

Contact your internet company if you have questions about your device, service, or bill.

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