NYC Means Business: Training for Your Employees, a program from Department of Small Business Services (SBS), provides no-cost, online training to help NYC-based business owners and employees.

Training is provided for essential technology tools and COVID-19 Safety training, including:

  • Computer applications, including:
    • Computer basics
    • Zoom*^
    • Microsoft Office 365 - Word, Excel, PowerPoint, Outlook, Access
    • Google Workspace*^ - Gmail, Sheets, Docs, Drive, Hangouts
    • QuickBooks
  • Online marketing and creating a website
  • Online sales and e-commerce
  • COVID-19 Safety Training* including:
    • Health and hygiene in a pandemic
    • Food & beverage
    • Retail businesses

All trainings are taught online with a live instructor on specific dates/times.

Course is available in Spanish.
^ Course is available in Chinese (Mandarin).


The business must:

  • Have at least one employee, working a minimum of eight hours per week,
  • Be in operation for at least six months, and
  • Pay employee(s) during training.

The employee(s) must:

  • Be 18 years or older, 
  • Work a minimum of eight hours per week, and
  • Have worked at the business for at least one month.


Learn more about NYC Means Business: Training for Your Employees.

By Phone

  • Agency: Small Business Services
  • Division: NYC Small Business Services Hotline
  • Phone Number: (888) 727-4692
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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