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Beginning September 30, restaurants, bars, and other food service establishments in New York City can reopen indoor dining. Outdoor service is also allowed to continue. In both instances, State and City health and safety requirements are in place to prevent the spread of COVID-19.

You can report a restaurant or bar that is not complying with these guidelines. An exact address and business name are required to file a complaint. If you would like to report more than one business, you must file a complaint for each business/location.

If you want to report an Open Restaurant for blocking a street or sidewalk, with missing or defective barriers, ramps, or platforms, not accessible for people with disabilities, or missing a permit, visit the Outdoor Dining Complaint page instead.

Report a reopening guideline compliance problem with:

Indoor and outdoor dining requirements include, but are not limited to:

  • All employees must wear face covering at all times. 
  • Tables with seating for customers must be separated by a minimum of 6 ft. in all directions. Where distancing is not possible, restaurants must provide physical barriers between such tables. These barriers must be at least 5 ft. in height and must not block emergency or fire exits.
  • Indoor seating capacity is limited to no more than 25% of maximum occupancy, exclusive of employees, and the number of patrons that constitutes 25% occupancy must be posted visibly, both inside and outside of the restaurant.
  • For indoor events, the number of patrons at the restaurant is limited to the lesser of:
    • 25% of maximum occupancy, or
    • 50 people, per current social gathering restrictions
  • Prohibit seating and service at bars. Bars may be used only for employees to prepare beverages to be served to customers at their table. 
  • No more than 10 people may be seated per table; individuals must be members of the same party but may be from different households.
  • Indoor dining requires the restaurant to permit entrance only to employees or patrons who have had their temperature taken before or immediately upon entering the restaurant, and only if the temperature no greater than 100.0°F.
  • Only permit patrons to dine indoors if one person from each party signs in before or immediately upon entering the restaurant, providing their full name, address, and phone number for use in contract tracing efforts. 
  • Ensure buffets are not self-serve and are sufficiently staffed to ensure there is no customer touching of common objects (e.g., serving spoons, tongs) and that social distance is maintained. 

Learn more about indoor dining guidelines.

Learn more about outdoor dining guidelines.