You can make a complaint to the Department of Education (DOE) if you believe your child's public school is not following all health and safety protocols specific to COVID-19. 

DOE accepts complaints about all public schools, including D75, D79, 3K, Pre-K and DOE contracted Early Learn centers. 

Complaints include but are not limited to: 

  • Students or staff not wearing masks on school property when required after a positive COVID test result
  • Failure to follow social distancing guidelines
  • Lack of available personal protective equipment (PPE)
  • Failure to follow temperature and health checks outlined for the school, including concerns with submitting to random COVID-19 testing
  • Ventilation concerns
  • Sanitizing of school buildings
  • Any other COVID-19 health and safety concerns

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.



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