Need something else?

You can make a complaint about your child's school not following COVID-19 health and safety rules.

You can also make a complaint about New York City's school reopening policy.

Public Schools

You can make a complaint to the Department of Education (DOE) if you believe your child's public school is not following all health and safety protocols specific to COVID-19. 

DOE accepts complaints about all public schools, including D75, D79, 3K, Pre-K and DOE contracted Early Learn centers. 

Complaints include but are not limited to: 

  • Students, staff, or anyone else not wearing masks while on school property
  • Failing to follow social distancing guidelines
  • Lack of available personal protective equipment (PPE)
  • Failing to follow temperature and health checks outlined for the school, including concerns with submitting to random COVID-19 testing
  • Ventilation concerns
  • Sanitizing of school buildings

Call 311 for assistance.




Charter Schools

You can make a complaint about your child's charter school by contacting your Charter School Authorizer.

Private Schools

Contact the private or parochial (religious) school directly to make a COVID-19 health and safety complaint.

You can submit a complaint by mail about the DOE school reopening policy for public schools. 

All complaints are accepted, including those from DOE employees. If you are a DOE employee, you can also submit your complaint with your school principal.

You can mail your complaint to:

Tweed Courthouse
52 Chambers Street
New York, NY 10007