See our City Life page for information about closures, essential businesses, and social distancing.

See our Health and Safety page for information about COVID-19 symptoms, prevention, and testing.

You can find programs and services that can help you make ends meet, find ways to cope, and support others during the coronavirus (COVID-19) pandemic.

Paycheck Protection Program (PPP)

The federal Paycheck Protection Program provides small businesses with loans to pay up to 8 weeks of payroll costs including benefits.

The funds can also be used to pay interest on:

  • Mortgages
  • Rent
  • Utilities

The loan will be fully forgiven when used for payroll costs or interest on the above, but at least 75% of the forgiven amount must have been used for payroll. Neither the government nor lenders will charge small businesses any fees. Forgiveness is based on the employer maintaining or quickly rehiring employees and maintaining salary levels. Forgiveness will be reduced if full-time headcount declines, or if salaries and wages decrease.

Eligibility

Small businesses with 500 or fewer employees are eligible, this includes:

  • Nonprofits
  • Veterans organizations
  • Tribal concerns
  • Self-employed individuals
  • Sole proprietorships
  • Independent contractors

Businesses with more than 500 employees are eligible in certain industries.

How to Apply

You can apply through any SBA lender or any participating, federally insured:

  • Bank
  • Credit union
  • Farm Credit System

You should ask your local lender to find out if they are participating. All loans will have the same terms regardless of lender or borrower.

A list of participating lenders as well as additional information and full terms can be found online.

Find a list of participating SBA lenders.

Learn more about the Federal Paycheck Protection Program.

Get Help

NYC Small Business Services (SBS) is offering free technical assistance to business owners navigating the loan application process.

SBS can help you:

  • Understand which loan is best suited for your needs
  • Review and put together loan documents 
  • Calculate loan repayment terms 
  • Connect with multiple lenders – including banks, credit unions, non-profit lenders and the Small Business Administration (SBA)
  • Prepare SBA loan forgiveness documents 
  • Understand loan payment deferment options

Request help with a small business loan application.

You can also get help by calling a Business Solution Center. For a list of centers you can contact, go to the Business Financial Assistance page.

Financial Counseling

NYC Financial Empowerment Centers now provide free one-on-one professional financial counseling over the phone. Counselors can help you separate personal and business finances and more during COVID-19.

Centers do not provide grants.

Learn more on the Financial Counseling page.

Virtual Notary

An executive order by Governor Cuomo allows the temporary virtual notarization of documents that would normally have to be notarized in person.

The following are the conditions that must be met for virtual notarization:

  • The person seeking the Notary’s services, if not personally known to the Notary, must present valid photo ID to the Notary during the video conference, not merely transmit it prior to or after;
  • The video conference must allow for direct interaction between the person and the Notary (e.g. no pre-recorded videos of the person signing);
  • The person must affirmatively represent that he or she is physically situated in the State of New York;
  • The person must transmit by fax or electronic means a legible copy of the signed document directly to the Notary on the same date it was signed;
  • The notary may notarize the transmitted copy of the document and transmit the same back to the person; and,
  • The notary may repeat the notarization of the original signed document as of the date of execution provided the Notary receives such original signed document together with the electronically notarized copy within thirty days after the date of execution.

Price Gouging

Price gouging is illegal for any personal or household good or any service that is needed to prevent or limit the spread of or treat the new coronavirus (COVID-19).

Examples include:

  • Cleaning products
  • Disinfectants (wipes, liquids, sprays)
  • Face masks
  • Hand sanitizer
  • Medicines

Learn more and file a complaint on the Overcharge page.

Discrimination

It is illegal for business owners or staff at places of public accommodations (e.g. grocery stores, medical facilities, restaurants, among others) to kick you out, refuse to serve you, or otherwise treat you less well than other customers because of fears or stigma around COVID-19. This includes harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes.

If you believe you have been discriminated against, you can report it to the NYC Commission on Human Rights.

Learn more on the Discrimination page.

All New Yorkers are required to wear a mask or face covering when out in public and in situations where a 6-foot distance from others cannot be maintained.

The City distributes face coverings in parks, DOE Grab and Go meal sites, NYCHA buildings, select Mitchell-Lama buildings, grocery stores, and during social distancing enforcement.

Distribution dates, locations, and times are coming soon.

Child Care

Child care is available for health care providers, first responders, key transit workers, and other personnel who are critical to the COVID-19 response effort in New York City.

Child care is also available for essential staff of:

  • Grocery stores
  • Pharmacies
  • Residential and commercial buildings
  • Restaurants/food delivery
  • Utility companies
  • Staten Island Ferry and NYC Ferry
  • Department of Health and Mental Hygiene
  • Department of Environmental Protection
  • Department of Probation

At Regional Enrichment Centers (RECs), Department of Education staff provide children meals, remote learning, and activities to allow frontline workers to continue to serve the City during this health emergency. REC locations include early childcare centers and K–12 sites and will be available in every school district.

If you think you may be eligible to send your child to a REC, please complete the online survey.

Learn more about RECs and complete the survey.

Domestic and Gender-Based Violence

Anyone can experience abuse regardless of:

  • Age
  • Sexual orientation
  • Gender identity
  • Ethnicity
  • Social group

If you are experiencing abuse, you can get help with safety planning, referrals, and connections to emergency housing. Learn more and find help on the Domestic Violence page.

Unemployment

If you have lost your job, you can claim unemployment insurance benefits.

New York State is waiving the 7-day waiting period for unemployment insurance benefits for people who are out of work due to coronavirus closures or quarantines.

To learn more and apply for benefits, visit the Unemployment Insurance page.

Cash and Expenses

Public Assistance

Eligible families may receive up to 60 months of federally funded cash assistance under the Temporary Aid to Needy Families Program (TANF).

Single individuals without children and families who have already received cash assistance for 60 months may receive benefits under the New York State Safety Net Program.

Learn how to apply on the Public Assistance or Welfare page.

Emergency Cash Assistance

The "One Shot Deal" emergency assistance program helps people who can't meet an expense due to an unexpected situation or event. You may be eligible for an emergency cash grant. For more information, visit the One Shot Deal page.

If you already receive Cash Assistance, you can apply for a Special Grant using ACCESS HRA.

COVID-19 Pandemic Electronic Benefit Transfer (P-EBT)

As part of the Families First Coronavirus Response Act of 2020, payments of P-EBT food benefits will be sent to households with children who would have received free or reduced-price school meals under the National School Lunch Act.

All children receiving free or reduced-price school lunches are eligible to receive P-EBT food benefits for the days their school was closed due to COVID-19. This includes all NYC public school students.

Benefits will first be made available for eligible children living in households that receive SNAP (Food Stamps) or Temporary Assistance (TA). Payments for SNAP or TA will begin in early June 2020. For families that do not receive SNAP or TA, benefits will be issued starting in late June 2020.

$420 is the maximum amount of P-EBT benefits that one child could receive for the entire March through June period. There is no application needed to apply for benefits.

If your family:

  • Receives SNAP or TA, the benefit for each eligible child will be issued directly to the household’s existing EBT card.
  • Doesn't receive SNAP or TA, but does receive Medicaid, the benefit may be issued to your Medicaid Common Benefit Identification Card (CBIC) or to the CBIC of the oldest child in your household who has been certified for free or reduced-price school lunches.
  • Doesn't receive SNAP or TA, and if you don't already have an active EBT Card, one will be mailed to you so you may access your child/children’s P-EBT food benefits. A card will be issued and mailed in each school-aged child’s name, not a parent’s or guardian’s name.

Learn more about P-EBT food benefits.

Funeral Financial Assistance

Low-income City residents may be eligible for financial assistance to meet funeral expenses for a family member who passed away. Learn more on the Funeral Financial Assistance page.

Stimulus Payment

Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, eligible individuals and families will receive Economic Impact Payments (stimulus payments) of up to $1,200 (for single filers) and $2,400 (for married couples filing jointly) plus an additional $500 for each dependent child under age 17.

To be eligible:

  • You must be a U.S. citizen, permanent resident, or resident alien.
  • You must have a valid Social Security number (SSN).
  • You must have Adjusted Gross Income (AGI) in 2019 that is under $99,000 (single filer) and $198,000 (joint filers).
  • You cannot be claimed as a dependent on someone else’s tax return.

You will receive an automatic payment if you:

  • Filed your 2018 and/or 2019 tax return before April 13, 2020 and meet the income criteria.
  • Do not file a tax return but receive:
    • Veterans Affairs (VA) Compensation and Pension benefits
    • Social Security Administration (SSA) benefits (includes retirement and Social Security Disability Income)
    • Supplemental Security Income (SSI)
    • Railroad Retirement Board (RRB) benefits
    • Survivors benefits (VA, SSA, RRB)

If you filed your 2018 or 2019 taxes and included your banking information for direct deposit, the payment will be deposited in your bank account.

The deadline to submit banking information for direct deposit was noon on Wednesday, May 13th. You can no longer request direct deposit. You will get payment by mail, which will take longer.

The income tax filing deadline was postponed to July 15, 2020; however, if you are eligible for a stimulus payment but will not get it automatically, then you must file your taxes to get your stimulus payment.

Online

Read "What You Need to Know About Economic Impact Payments."

Check the status of your stimulus payment.

By Phone

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Taxpayer's Hotline
  • Phone Number: (800) 829-1040
  • Business Hours: Monday - Friday: 7 AM - 7 PM
  • Automated assistance is available in English and Spanish.

Utilities

All utility companies have temporarily suspended gas, electric, and water shut-offs until further notice.

You don't need to apply for Emergency Assistance (a One-Shot-Deal) if you are unable to pay your bill.

Utility companies cannot shut off your service if your bill is unpaid, even if you received a shut-off notice that states your service will end.

Financial Counseling

NYC Financial Empowerment Centers now provide free one-on-one professional, financial counseling over the phone. Counselors can provide financial guidance during COVID-19.

Learn more on the Financial Counseling page.

Free food is available to all New Yorkers in need.

  • Emergency Food sites can help you get food quickly.
  • Food Benefit Programs can help you buy groceries.
  • Food Delivery is available if you can’t go outside, have no one who can help you get food, and can’t afford delivery.

Emergency Food

You can pick up free meals or groceries at locations across the City.

Need more support? You can also sign up for public benefit programs, such as SNAP and Cash Assistance using ACCESS HRA.

Grab and Go Meals

Everyone can pick up three free meals Monday through Friday at locations across the City. You don’t need to register or show any ID or documents.

  • Children and families may pick up meals from 7:30 AM to 11:30 AM. Children don’t need to be present; parents or guardians can pick up meals for their kids.
  • Adults may pick up meals from 11:30 AM to 1:30 PM.
  • All three meals may be picked up at the same time.
  • The meals are grab-and-go; no dining space is available.
  • Vegetarian and halal options are available at all sites. Kosher meals are also available at select locations.

You can find a list of locations online. You can also text "NYC FOOD" or "NYC COMIDA" along with your zip code to 877-877 to find a free meals location near you. Standard text messaging rates may apply.

Complaints

You can make a complaint about the Grab and Go Meal program.

Call 311 for assistance by phone.

 

 

[12129]

Food Pantries and Soup Kitchens

You can pick up food packages at a food pantry or get a meal at a soup kitchen.

Use Site Finder to search for a Food Provider. You should call first to confirm their hours before visiting.

Food Benefit Programs

You can get help paying for groceries by enrolling in a food assistance program.

  • SNAP (Food Stamps) helps people with limited income buy food. Benefits are provided on an electronic card that is used like an ATM card and accepted at most grocery stores.
  • Women, Infants, and Children (WIC) provides pregnant women, mothers, and young children with healthy food and support services for prenatal care, breastfeeding, and nutrition.

Food Delivery

If you are unable to go out and get food yourself, ask a family member, friend, or neighbor if they can pick up Emergency Food for you.

If you don’t have anyone who can get food for you and can’t afford delivery from a restaurant or a grocery store, you may be eligible for GetFoodNYC Emergency Home Food Delivery.

All New Yorkers deserve to celebrate, honor, and memorialize their loved ones who have passed. Even during these difficult times, we must continue to practice social distancing, good hand hygiene, and infection prevention to help slow the spread of COVID-19 and protect others from getting sick.

Funeral Services

  • Funeral services, viewings, and burials are allowed but should be limited to immediate family and as few people as possible.
  • Guests must continue to practice physical distancing, including remaining at least 6 feet apart from others.
  • If you are sick, you must stay home. Many funeral homes are offering live-streaming, video conference, and other remote options for people who cannot attend in person.

Get more funeral and burial guidance.

Remains

There’s no known risk of being in the same room with the body of someone who was confirmed to have COVID-19. However, since much is still unknown about the virus and how it spreads, you shouldn’t touch the body of someone who was confirmed to have COVID-19 or may have had COVID-19.

There are currently no restrictions against or guidelines for embalming, cremating, or burying someone who died as a result of COVID-19.

Funeral Homes

Funeral homes are directed by the Centers for Disease Control and Prevention (CDC) to follow routine prevention and control precautions, including requiring that staff wear personal protective equipment (PPE) and follow disinfection protocols.

To comply with social distancing restrictions, only one funeral can be held at a time.

Financial Assistance

Low-income City residents may be eligible for financial assistance to meet funeral expenses for a low-income New York City resident who passed away. Learn more on the Funeral Financial Assistance page.

Coronavirus Information

You can get information about the coronavirus, including symptoms, prevention, testing, and other health topics on the Coronavirus (COVID-19) Health and Safety page.

Cooling Assistance

The City is providing free air conditioners to low-income seniors who pre-qualify based on their enrollment in City benefits programs.

To learn more, go to the GetCool Air Conditioner Program page.

Health Care Providers

If you don’t have a health care provider and need to schedule a primary care appointment, visit the Find a Doctor page for a referral.

Health Insurance

You can learn about free or low-cost public health insurance programs and services on the following pages:

The enrollment period for New Yorkers to enroll in private health insurance coverage has been extended. Learn more about your options and find enrollment assistance on the Health Insurance Application Assistance page.

Health Care Access for Uninsured

If you are not eligible for insurance or can’t afford it, the NYC Care health care access program may be an option for you. Learn more on the Health Insurance page.

Mental Health

You can get free, confidential help with mental health or substance abuse issues, including crisis services and treatment referrals for:

  • Drug or alcohol abuse
  • Eating disorders
  • Depression and bipolar disorders
  • Anxiety, phobia, or panic disorders
  • Family difficulties
  • Insomnia
  • Schizophrenia and other psychoses
  • Gambling
  • Anger management

Learn more on the Mental Health Support and NYC Well page.

COVID-19 Hotel Program

The COVID-19 Hotel Program provides temporary housing for people who have or may have COVID-19 and cannot isolate themselves where they live. Learn more on the Coronavirus (COVID-19) Health and Safety page.

Many City services are available to all New Yorkers, regardless of immigration status or ability to pay.

You can get information online about available services and resources for immigrant communities during the COVID-19 pandemic.

Visit the Mayor's Office of Immigrant Affairs COVID-19 webpage.

You can get assistance if you have questions about immigration or how to access City services during the COVID-19 crisis.

By Email

AskMOIA@cityhall.nyc.gov

By Phone

Call 311 for assistance.

 

 

[12130]

Immigrant Emergency Relief Program

The Open Society Foundations are partnering with the Mayor's Fund to Advance New York City to establish the New York City COVID-19 Immigrant Emergency Relief program. 

Through this program, a network of community organizations will provide emergency monetary relief to immigrant workers and their families who have lost work due to the COVID-19 pandemic and are excluded from federal COVID-19 relief programs. The program has not yet launched. More details will be available soon.

Job Seeker Assistance

Through Workforce1 Career Centers, you can receive free professional employment and training services that can help you find a job or develop your career. Currently, Workforce1 Career Centers are providing services online and by phone.

To learn more, visit the Workforce1 Career Centers page.

Become a Contact Tracer

NYC Health + Hospitals is hiring contact tracers and contact tracer supervisors. 

Contact tracers conduct COVID-19 case interviews and contact tracing to support the citywide COVID-19 response using a trauma-informed, culturally respectful approach that builds trust and promotes the free sharing of information.

Apply to become a Contact Tracer.

GetFoodNYC Delivery Drivers

Taxi and Limousine Commission (TLC) licensed drivers can sign up to make deliveries for the GetFoodNYC program. Opportunities are available in all five boroughs, but there is no guarantee of preferred placement.

To learn more and sign up, visit the GetFoodNYC Emergency Home Food Delivery page.

City Clerk offices are currently closed and aren’t providing in-person services, but you and your future spouse can now get a marriage license online.

Project Cupid allows couples to schedule and attend a virtual appointment with the City Clerk’s Office, upload required documents for the license, and submit the signed license after completing the marriage ceremony.

Other services like Domestic Partnership registration and the ability to have the City Clerk perform Marriage Ceremonies will be available at a later time.

Learn more at nyc.gov/projectcupid.

Technical Issues

If you're experiencing issues with the website, you can contact the City Clerk online.

Report a problem with a marriage license.

NYCHA Personal Protective Equipment

The City has provided NYCHA staff with 60,000 masks and 10,000 pairs of gloves. Beginning the week of April 27th, the City will be distributing face coverings and gloves to all NYCHA residents. Beginning Wednesday, April 29th, masks and gloves are being mailed to every NYCHA household with the one mask and one pair of gloves for each household member.

Deliveries should be completed by May 8th. Larger packages that cannot fit in mailboxes will be hand-delivered.

Hand sanitizer is being distributed to NYCHA senior buildings and other high need areas starting this week.

Learn about COVID-19 Guidance & Resources for NYCHA Community.

Free Tablets and Internet Service for NYCHA Seniors

In partnership with T-Mobile, the City is rolling out free tablets and internet service for 10,000 senior NYCHA residents to help them remain connected with their loved ones.

This service will begin for seniors in Brownsville followed by developments in:

  • Central Brooklyn
  • South Bronx
  • Eastern Queens
  • Upper Manhattan

The City will also provide training for seniors on how to use these devices.

Updated information will be shared with NYCHA residents through robocalls, direct calls to seniors and vulnerable residents and through other outreach methods. You can also get more information by phone.

  • Agency: New York City Housing Authority
  • Division: Maintenance Hotline
  • Phone Number: (718) 707-7771
  • Business Hours: 24 hours, 7 days a week
  • Staff is available at all times to handle emergencies and schedule routine maintenance repairs for Mon - Fri: 6:00 AM - midnight. Automated assistance is also available in Mandarin, Russian, and Spanish.

The Pet Hotline helps with questions and concerns about keeping pets during the COVID-19 crisis. It also connects callers to pet-relief resources such as subsidized emergency veterinary care and food and supply distribution services.

For information about transmission and how to keep you and your pets safe, go to the Coronavirus (COVID-19) Health and Safety page.

  • Agency: NYC Emergency Management
  • Division: COVID-19 Pet Helpline
  • Phone Number: (877) 204-8821
  • Business Hours: Daily: 8 AM - 8 PM
  • Staff is available during business hours. Leave a message after hours and you'll get a call back.

Property Tax

The Property Tax and Interest Deferral (PT AID) program helps homeowners who are experiencing hardship defer payments for past and future property taxes.

Learn how to apply on the Property Tax Payment Deferral page.

Mortgages

The Department of Financial Services (DFS) issued an emergency regulation requiring that New York State regulated financial institutions provide residential mortgage forbearance on property located in New York. This will be for a period of 90 days and applies to any individual residing in New York who can demonstrate financial hardship as a result of the COVID-19 pandemic.

Read more about the Emergency Regulation.

If you are concerned about foreclosure, visit the Foreclosure Prevention page for information about financial and legal counseling.

Paying Rent

Currently, there is no rent suspension in effect. Your landlord can still collect rent as scheduled, and if you can pay your rent, you should continue to do so.

On May 7, the Governor announced a ban on late fees and missed payments fees during the eviction moratorium period, extended through August 20. Renters facing COVID-related hardship are allowed to use their security deposit as payment and repay the deposit over time.

If you need help paying rent, you may be eligible for financial assistance. To learn how to apply for a one-time emergency grant, visit the One Shot Deal page. If you need ongoing financial support, learn about applying for cash assistance on the Public Assistance or Welfare page.

Evictions

As of March 16, the Governor announced that all residential and commercial evictions are suspended. On May 7, the Governor extended the suspension through August 20. During the COVID-19 emergency, free legal advice and counsel is available to New York City residential renters through the City’s Office of Civil Justice via the Tenant Helpline below.

If you are in an immediate housing crisis or need eviction prevention services, visit the Eviction Prevention and HomeBase page.

Housing Court

New York City Housing Court is open for emergency cases permitted by the court, including if you are locked out of your home without a court order, if you need emergency repairs, or if you need critical services like heat or hot water.

You can start an emergency case electronically or over the phone and you can appear in without coming to a court building. Learn more on the Housing Court for Tenants and Landlords page.

Most other matters, including regular appearances in housing court, will be rescheduled by the court and parties will be notified by postcard. You can get more information online or by phone.

Online

Learn more about Housing Court operations during the outbreak.

By Phone

  • Agency: New York Courts
  • Division: New York Courts Coronavirus Hotline
  • Phone Number: (833) 503-0447

Free legal advice and counsel is available through the Human Resources Administration’s Office of Civil Justice to New York City residential renters with questions or issues related to their housing.

During the COVID-19 emergency, free legal advice and counsel is available to New York City residential renters through the City’s Office of Civil Justice via the Tenant Helpline below.

Discrimination

Your landlord cannot harass or discriminate against you, kick you out, or ask you to leave your apartment because of fears or stigma around COVID-19, including harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes.

If this is happening to you, you can report it to the NYC Commission on Human Rights. Learn more on the Discrimination page.

During the COVID-19 emergency, free legal advice and counsel is available to New York City residential renters through the City’s Office of Civil Justice via the Tenant Helpline below.

Tenant Helpline

Residential Tenants

If you have questions about your residential tenancy or are experiencing tenant harassment, the Mayor's Office to Protect Tenants’ (MOPT) Tenant Helpline can provide information, help with benefits, and access to free legal advice.

View tenant protection fact sheet.

It is illegal for building owners to force tenants to leave their apartments or surrender their rights. If you are a tenant in an apartment in New York City who is being harassed by your landlord, you can get information and help.

The harassment of tenants can include:

  • Not offering leases or lease renewals.
  • Repeatedly trying to pay you to move out (aka buyouts: rent-regulated tenants can reject buyout offers and continue to live in their home. If you are offered a buyout, there are certain rules that the property owner has to follow when making the offer.)
  • Unjustified eviction notices or illegal lockouts.
  • Threats and intimidation, such as late-night phone calls.
  • Overcharging for a rent-regulated apartment.

You can contact MOPT’s Tenant Helpline online or by phone.

Online

Contact the Mayor's Office to Protect Tenants.

By Phone

Call 311 for assistance.

 

 

[E 12148]

[S 12149]

Commercial Tenants

If your business needs help with a commercial lease issue, you may be eligible for free legal services. Learn more on the Commercial Lease Assistance page.

Volunteer

Health Care Volunteers

New York State certified health care workers can register online to support health care facilities in need. You must complete a two-step process to have your license verified and to be properly placed in a facility with staffing needs.

Visit Help Now to register for staffing opportunities.

Learn about the New York City Medical Reserve Corps.

Get the New York City Medical Reserve Corps registration guide.

Non-Healthcare Volunteers

The City of New York's Volunteer Coordination Task Force is working to support community organizations serving those impacted by COVID-19. If your organization is in need of volunteer support to deliver critical services, complete the New York Cares Community Partner Project Intake Form.

Sign up to support COVID-19 relief efforts.

Learn more about the Volunteer Coordination Task Force.

Donate or Partner

Donate Money

The Mayor’s Fund to Advance New York City has set up the COVID-19 Emergency Relief Fund to support health care workers, local businesses, displaced hourly workers, families, youth, and vulnerable New Yorkers.

You learn how to donate money to the Mayor’s Fund on the Donate to New York City page. 

Make, Supply, or Donate Supplies

The City of New York is seeking businesses with the ability to quickly source and/or make medical supplies, including ventilators, face shields, gowns, and masks, test kits, and other products needed to support the City’s COVID-19 response.

The City of New York is also seeking donations of medical supplies and Personal Protective Equipment (PPE) to support the City's healthcare workers.

Share Space

Registering community spaces is one way you can help support communities during this time. The NYC Share Your Space Survey is critical to helping the City of New York prepare for emergencies and outreach to all of the City's communities.

Visit the Share Your Space Survey to register your space.

Unemployment

If you have lost your job, you can claim unemployment insurance benefits.

New York State is waiving the 7-day waiting period for unemployment insurance benefits for people who are out of work due to coronavirus closures or quarantines.

To learn more, visit the Unemployment Insurance page.

Worker Rights

Paid and Unpaid Sick Leave

Under the City’s paid sick leave law, covered employees have the right to use safe and sick leave for the care and treatment of themselves or a family member.

The federal and state governments have also passed laws to protect workers. To learn more, visit the Paid Safe and Sick Leave page.

In addition to paid sick leave, employees may be eligible for 2 additional days of unpaid leave under NYC’s Temporary Schedule Change Law. For more information, visit the Temporary Work Schedule Change page.

Discrimination

Your employer cannot harass or discriminate against you because of fears or stigma around COVID-19, including harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes.

If this is happening to you, you can report it to the NYC Commission on Human Rights. Learn more on the Discrimination page.

Unfair or Illegal Practices

If your employer isn't complying with the State's orders for essential businesses, worker safety, or wages owed for hours worked, earned sick pay, or paid time off, you can file a complaint.

To file a complaint about unfair or illegal practices or for more information about laws that apply to workers and their employers, visit the Labor Law page.

Benefits for Essential Workers

Child Care

Child care is available for health care providers, first responders, key transit workers, and other personnel who are critical to the COVID-19 response effort in New York City.

Child care is also available for essential staff of:

  • Grocery stores
  • Pharmacies
  • Residential and commercial buildings
  • Restaurants/food delivery
  • Utility companies
  • Staten Island Ferry and NYC Ferry
  • Department of Health and Mental Hygiene
  • Department of Environmental Protection
  • Department of Probation

At Regional Enrichment Centers (RECs), Department of Education staff provide children meals, remote learning, and activities to allow frontline workers to continue to serve the City during this health emergency. REC locations include early childcare centers and K–12 sites and will be available in every school district.

If you think you may be eligible to send your child to a REC, please complete the online survey.

Learn more about RECs and complete the survey.

Parking Permits

The City is issuing Citywide on-street parking permits to healthcare personnel working in hospitals in New York City.

Permits will be distributed directly by each hospital to eligible employees. Healthcare workers should reach out to their hospital administrators directly for more information on how to obtain a parking permit.

Citi Bike Membership

You can get a free Citi Bike membership if you are an essential worker.

Eligible workers include: 

  • Health care providers
  • Transit workers
  • First responders (e.g. NYPD, FDNY, EMS)
  • Critical City workers
  • Workers at direct food-support non-profit organizations

You must sign up for the free membership through your employer. 

Learn more about Citi Bike's Critical Workforce Membership Program.

The City is collecting voluntary information about your experience with the coronavirus to better understand the impact of the virus on New York City.

You are encouraged to sign up if you fit any of the following criteria:

  • Are experiencing symptoms (coughing, fever, shortness of breath)
  • Feel you may have been exposed to COVID-19 or come in contact with someone who is infected
  • Have tested positive for COVID-19
  • Were, are, or will be placed under mandatory or voluntary quarantine or self-isolation

You can provide information for yourself, a child, or a family member if you are authorized to do so.

The information collected will be used to follow up about your coronavirus inquiry and make sure you're appropriately connected to the Department of Health. It will also help us get you the support and care you need if you want to voluntarily self-isolate as a precaution.

If you need to update your status information, call 311 for assistance.

Your personal information will not be given to third parties, and will not be used for marketing or any other commercial purpose. All information collected is encrypted for security.