See our Resources and Support page for food, financial assistance, and help for workers, businesses, and others in need.

See our Health and Safety page for information about COVID-19 symptoms, prevention, and testing.

Recently, a new coronavirus called COVID-19 was detected in New York City. This virus can cause a range of illnesses, from the common cold to pneumonia.

You can get information and resources to stay healthy and informed during the pandemic.

Text Updates

Text COVID to 692-692 to get the latest updates from Notify NYC.

Text COVIDESP to 692-692 to get the same updates in Spanish.

New York City businesses are reopening in phases.

The City is currently in Phase 4 of the State’s New York Forward Plan for reopening.

Within each phase, non-essential businesses may reopen if they belong to certain industries. 

Phase 1 (began June 8, 2020)Phase 2 (began June 22, 2020)
Phase 3 (began July 6, 2020)Phase 4 (began July 20, 2020)

Essential businesses and business activities that are open may remain open, but they must follow health and safety rules.

Complaints

To report overcrowding inside or outside of a business, or lack of face covering, visit the Social Distancing or Face Covering Complaint page.

To report a business that is required to be closed, or an essential or Phase 1, 2, 3 or 4 business that is allowed to be open but is not complying with necessary restrictions, visit the Business Reopening Complaint page.

To report restaurant or bar non-compliance with COVID-19 indoor and/or outdoor health and safety rules, visit the Restaurant or Bar Reopening Complaint page.

To report a film or television production crew not following industry reopening guidelines, visit the Film or Television Production Complaint page.

To report a college or vocational/trade school that is not following health and safety guidelines, visit the Higher Education Complaint page.

Businesses

If you're a business owner, visit the Coronavirus (COVID-19) and Businesses page to learn about:

  • What you need to know as you prepare to reopen your business
  • How to comply with mandatory health and safety guidelines
  • Rules that apply to businesses in COVID hotspot zones
  • Protecting your employees and customers
  • Financial resources and supplies

New York State (NYS) requires employers to screen employees for COVID-19 symptoms before the employee can enter the workplace each day and maintain documentation of health screenings. To learn more, go to the Coronavirus (COVID-19) Worker Symptoms Screening page.

Workers

If you're a worker, visit the Coronavirus (COVID-19) and Workers page to learn about:

  • What you need to know about businesses reopening
  • Workers' rights and workplace rules
  • Health and safety guidelines
  • Documentation needed to return to work
  • Financial resources and essential worker benefits

The City is currently in Phase 4 of the State’s New York Forward Plan for reopening.

Essential businesses and business activities that are open may remain open, but they must follow health and safety rules.

Essential businesses include:

  • Banks and related financial institutions
  • Bike repair shops
  • Child care centers
  • Dentists
  • Grocery and food production
  • Healthcare providers
  • Laundromats
  • Media
  • Restaurants, bars, and cafes
  • Pharmacies
  • Shipping
  • Taxis and car services
  • Utilities
  • Warehousing

Get information and guidance on essential services under the State Executive Order.

To report an essential business that is open but is not complying with necessary restrictions, visit the Business Reopening Complaint page.

To keep New Yorkers healthy and safe during the pandemic, the State and City have issued guidelines and are enforcing rules related to social distancing.

Stay home except for:

  • Essential needs and tasks, such as getting groceries
  • Getting medical care
  • Solitary exercise
  • Work

If you must leave your home:

  • Keep at least 6 feet of distance between yourself and others.
  • Wear a mask or a face covering when social distancing is not possible, including on public transportation, in stores, and on crowded sidewalks.
  • Bike or walk if possible. Don’t take public transportation unless you need to.
  • Stagger working hours, if possible. For example, instead of 9 AM to 5 PM, change some work hours to 10 AM to 6 PM or 8 AM to 4 PM.

Adults 70 and Older or with Compromised Immune Systems

The State has enacted Matilda’s Law to protect New Yorkers age 70 and older and those with compromised immune systems.

If you are in one of these groups, please:

  • Remain indoors
  • Go outside only for solitary exercise
  • Pre-screen all visitors by taking their temperature
  • Wear a mask in the company of others
  • Stay at least 6 feet from others
  • Do not take public transportation unless urgent and absolutely necessary

Gatherings

Residential gatherings of more than 10 people indoors and 25 people outdoors are not allowed in private homes.

Any non-residential gatherings of more than 100 people indoors and 500 people outdoors are not allowed.

Beginning May 19, 2021:

  • The indoor non-residential gathering limit will increase to 250 people
  • The outdoor residential gathering limit of 25 people will be removed
  • The indoor residential gathering limit will increase to 50 people

Any event gatherings in excess of the social gathering limits may only occur if all individuals present proof of full vaccination status or recent negative COVID-19 test result.

You must still keep at least 6 feet of distance between yourself and others and wear a mask or a face covering when social distancing is not possible. Social distancing guidelines and cleaning and disinfection guidelines required by the Department of Health must be followed.

Learn more about cleaning and disinfecting guidelines.

Face Coverings

By the State’s Executive Order, face coverings are required for any individual over the age of two and those who do not have a medical condition that can prevent them from wearing a face covering. Employers must give employees free face coverings and proper protective equipment and provide replacements.

Business owners or building operators, or those authorized on their behalf, can deny access to individuals who fail to wear a face covering on the premises.

The City also strongly recommends that you:

  • Wear a face covering indoors when you are around other people and you are not in your home, even if 6 feet of distance can be maintained.
  • Wear a face covering in your home if:
    • Someone who doesn't live in the household is there.
    • You live with others who are sick, recently tested positive for COVID-19, or were recently exposed to someone with COVID-19 (unless alone in a separate room). In these instances, face coverings should also be worn around pets.

If you refuse to wear a face covering, you could be issued a fine.

Learn more about face coverings on the Coronavirus (COVID-19) Health and Safety page.

Complaints

To report a lack of social distancing or face coverings, visit the Social Distancing or Face Covering Complaint page.

Public Parks

New York City parks and playgrounds are open, but some other facilities and spaces are closed. For a list of closures, visit the Parks page.

All park goers are asked to take extra precautions to stay healthy and safe. 

  • Solo exercise is allowed, but team sports (such as basketball, football, softball, and soccer) are not allowed
  • Keep at least 6 feet of distance between yourself and others
  • Avoid gathering in groups

The City is increasing social distancing in parks that have a mix of tight spaces and large crowds.

The City will limit capacity at:

  • Sheep Meadow in Central Park
  • Hudson River Park Piers 45 and 46

And closely monitor:

  • Domino Park
  • The Rockaways
  • Coney Island
  • Orchard Beach

Public Beaches

New York City beaches are currently closed for swimming, sports, barbecues or large gatherings. To learn more, visit the Beaches page.

Open Restaurants

The Open Restaurants program aims to expand outdoor seating options for restaurants and bars. Bar and restaurant owners may apply to place outdoor seating in front of their food establishments on the sidewalk or roadway.

The Open Streets: Restaurants program also provides food establishments extra space by closing select streets to vehicle traffic on Friday evenings and on weekends. Only community-based organizations, Business Improvement Districts (BID), or groups of three or more food establishments can apply for Open Streets: Restaurants.

Learn more about both programs on the Open Restaurants page.

Open Streets

The Open Streets program closes streets to vehicle traffic to make it safer and easier for pedestrians and cyclists to stay active while maintaining social distancing.

Open Streets are available daily from 8 AM to 8 PM (unless otherwise noted).

Learn more about the program on the Open Streets page.

Churches, temples, mosques and other religious buildings are allowed to operate with no more than 50% of the maximum occupancy for a particular area for services occurring indoor. 

Drive-in or parking lot services are allowed.

If you attend a religious service, you must follow these health and safety guidelines:

  • Keep at least 6 feet of distance between yourself and others unless you are from the same household or if for safety reasons, the core activity requires a shorter distance.
  • Wear a face covering at all times unless you are seated.
  • If singing is part of the service, individuals must remain at least 12 feet apart while singing and wear a face covering.
  • Don't hold or shake hands with members of different households.
  • If you are attending a funeral, do not touch, hug, or kiss the body of a deceased person who had been confirmed or is suspected of testing positive for COVID-19.

Effective May 19, 2021, houses of worship will no longer be limited to a percentage of maximum occupancy. Instead, capacity will only be limited by the space available for people to maintain the required social distance of 6 feet. 

Learn more about health and safety rules for religious gatherings. 

To report a house of worship not following social distancing or face covering rules, visit the Social Distancing or Face Covering Complaint page.

To report a construction site not following DOB COVID-19 health and safety guidance, go to the Construction Restart Safety Complaint page.

Need something else?

Non-essential construction sites were eligible to resume work on Monday, June 8, 2020 as part of Phase 1 Restart.

The Department of Buildings (DOB) Phase 1 Reopening Guidelines apply to all New York City construction activity during the ongoing COVID-19 public health emergency, until any changes are made to the State’s Executive Order and related guidance.

Learn more about DOB's reopening guidelines.

Learn about owner and contractor guidance.

The Department of Buildings (DOB) will sweep every permitted work site to ensure that these restart safety requirements are met:  

  • 6 feet of social distancing, unless safety or core function of the work activity requires a shorter distance
  • Face coverings if work requires less than 6 feet of distance
  • Tightly confined spaces (for example: elevators, hoists) must be occupied by only one individual at a time OR under 50% maximum allowed number of people if all occupants wear a face covering AND 50% capacity must be posted within the cab AND at each landing
  • Readily available hygiene and hand washing stations
  • Visible COVID-19 signage and worker rights  
  • Communication plans for employees, visitors, and clients must be available at the site
  • Designated site safety monitor,  responsible for continuous compliance with all aspects of the site safety plan
  • Proper cleaning and disinfection logs
  • Effective contact tracing with updated logs of every worker in close contact with others on site

To report safety issues not related to DOB COVID-19 guidance or other building construction issues, go to the Building Construction Complaint page.

Enforcement

  • First 30 Days: Education campaign and orders to ensure compliance; DOB violations issued during the 30-day reopening period will carry no financial penalty.
  • After 30 Days: Inspectors will begin issuing violations to enforce non-compliance. Starting July 8th, 2020 violations will result in financial penalties, and further noncompliance may result in Stop Work Orders and summonses with accompanying civil penalties of up to $5,000 for each offense.

COVID-19 is currently impacting many government offices and non-emergency services. Although the City is still available for essential services, many government offices are closed or offering limited in-person assistance.

We encourage you to:

  • Use an Agency’s online services
  • Contact them through their website, by email, or by phone
  • Check their website for the latest service updates

Visit the following pages to learn about closures or service changes for:

City Worker Return to Office

City government employees began to return to offices on May 3. Each Agency developed a "Return to Office Plan" to bring workers back safely, approved by the Mayoral Restart Taskforce.

Learn more about "Return to Office" guidance.

If you have any questions about returning to your workplace, please contact your Agency's Human Resources office.

Complaints

You can report an Agency not in compliance with "Return to Office" guidelines.

Visit the Coronavirus (COVID-19) and Schools page for information about:

  • In-person and remote learning
  • Health and safety precautions
  • School schedules and programming models

Visit the School Calendar and Closures page for a list of 2020-2021 school holidays and key dates.

Visit the School Reopening Complaint page to report a school not following COVID-19 health and safety rules or to make a complaint about New York City's public school reopening policy.

Public Colleges

CUNY

You can get detailed information online or by contacting your college directly.

Visit your CUNY College website to learn about reopening plans.

Get CUNY coronavirus updates.

SUNY

You can get detailed information online or by contacting your college directly.

Visit SUNY's website.

Learn about campus reopening plans.

Private Colleges

Contact your private college directly for any questions related to coronavirus preparation and handling, including college reopening plans.

Complaints

As part of Phase 4, institutions of higher learning in New York are allowed to reopen and offer in-person instruction, but they must follow health and safety guidelines.

To report a college or vocational/trade school that is not following health and safety guidelines, visit the Higher Education Complaint page.

As of February 26, 2021, nursing home indoor visitations have the following restrictions:

  • Maximum number of visitors is 20% of the residents
  • If there is less than 5% of positivity in the county, no testing is required but is encouraged
  • If the county has 5% to 10% positivity, then testing must be done in 72 hours
  • If the county is greater than 10%, no visitation is allowed except for companionate care
  • If there has been a COVID case in the nursing home in the past 14 days, no visitation is allowed
  • If a visitor has had both vaccine doses and has gone more than 14 days since getting the second dose, testing is not required

Learn more about nursing home visitation policies.

    To report a problem with a nursing home, visit the Nursing Home Complaint page.

    Child care centers must follow strict safety guidelines including:

    • No more than 15 children per room, social distancing
    • Face coverings for staff and children
    • Daily health screenings
    • Frequent cleanings and disinfection
    • Limited sharing of items including toys

    The Department of Health will inspect programs to verify compliance.

    Contact your child care provider for more information about reopening.

    Get health and safety guidelines for child care centers.

    Child Care Options

    Regional Enrichment Centers (RECs) were created to provide childcare for essential workers during the COVID-19 pandemic from March through the summer of 2020.

    All RECs closed permanently after Friday, September 11. RECs are no longer enrolling new students.

    The Department of Education's Learning Bridges program will provide free childcare options for children from 3-K through 8th grade on days when they are scheduled for remote learning. To learn more, visit the Coronavirus (COVID-19) and Schools page.

    Building Space for Child Care Facilities

    Property owners with available building space that could potentially be used for child care facilities can submit application to rent or sell space to the City.

    Submit an application.

    Service Status

    The Metropolitan Transportation Authority (MTA) is operating the MTA Essential Service Plan on subways, buses, Long Island Rail Road, and Metro North Railroad until further notice.

    If you're not traveling for work or for urgent personal business like a medical appointment, do not use the public transportation or Access-a-Ride paratransit in order to keep limited capacity available for people who must travel.

    Online

    Get the latest information about MTA service during the outbreak.

    By Phone

    • Agency: Metropolitan Transportation Authority
    • Division: New York City Transit Customer Service
    • Phone Number: 511
    • Business Hours: Daily: 6 AM - 10 PM
    • Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.

    Reopening Plan

    As the City reopens, the MTA is expanding their health and safety measures to help stop the spread of COVID-19 and keep New Yorkers moving.

    The MTA will:

    • Increase service on subways, buses, LIRR, and Metro-North Railroad to provide more space
    • Continue intensified cleaning and disinfecting procedures across the system
    • Enhance safety and security by deploying station agents, station ambassadors, and wayfinders to help you move through stations
    • Distribute mini hand sanitizer bottles throughout the system and install hand sanitizer stations in select locations
    • Install floor markings, arrows, and wayfinders to help remind you to keep space between yourself and others where you can, and to keep your face covering over your nose and mouth
    • Distribute masks to those who may not have them

    Learn more about the MTA's reopening plan.

    Health and Safety Guidelines

    Face Coverings

    All passengers using public transportation must wear a face covering at all times. The MTA will distribute face masks to customers who try to board without a face covering.

    Social Distancing

    Keep at least 6 feet of space between yourself and others when possible. Travel during less busy times if you can.

    Violations in the MTA System

    To report social distancing violations, face covering violations, or overcrowding on the subway or buses, contact the Metropolitan Transportation Authority (MTA) online.

    Violations at Port Authority Facilities

    If you fail to wear a mask or face covering at a Port Authority facility you could be fined $50.

    These facilities include:

    • Airport terminals
    • PATH stations
    • Trains
    • Air train stations
    • Midtown bus terminal
    • GWB bus station
    • The Oculus

    Boarding Policies

    Face masks are required for all riders. If you don’t have a mask, stop by a subway station booth or ask a LIRR or Metro-North station ambassador for a free one. If you refuse to wear a mask, you could be issued a fine.

    Parking Rules

    Alternate Side Parking Schedule

    For information about Alternate Side Parking (street cleaning) changes or suspensions, visit the Alternate Side Parking (ASP) page.

    Open Streets

    When ASP is in effect on an Open Street, vehicles should leave the street and may return after ASP is over. If barriers are in place, they should be set up in a way that cars can drive around them.

    While driving in and out of the street, please watch for pedestrians and travel at 5 MPH.

    Parking Tickets

    Any New Yorker under isolation who has received a ticket can request a hearing with the Department of Finance and should provide medical documentation or testimony, which will be taken into consideration when their case is reviewed. To learn how to dispute a parking ticket, visit the Parking Ticket or Camera Violation Dispute page.

    Taxis and Car Services

    Face Coverings

    Protect yourself and others. All Taxi and Limousine Commission (TLC) drivers and passengers must wear a face covering. You can use a homemade mask, bandana, or a scarf.

    Pooled Rides

    For the safety of drivers and passengers, the City has temporarily banned pooled rides in TLC-licensed high volume for-hire vehicles such as Uber, Lyft, and Via.

    This ban does not apply to paratransit vehicles.

    Travel to New York State

    As of April 10, 2021, asymptomatic travelers entering New York from another country, U.S. state, or territory are no longer required to test or quarantine. The Centers for Disease Control and Prevention (CDC) recommends quarantine for all travelers who are not fully vaccinated or have not recovered from COVID-19 during the previous 3 months.

    Travelers that are symptomatic must immediately self-isolate and contact the local health department or their healthcare providers to determine if they should seek COVID-19 testing.

    All travelers must continue to fill out Traveler Health Form upon arrival into New York State, unless they left New York for less than 24 hours or are coming to New York from either Pennsylvania, New Jersey, Connecticut, Massachusetts or Vermont

    All unvaccinated domestic travelers who have not recovered from COVID-19 in the past 3 months are recommended to get tested 3-5 days after arrival in New York, consider non-mandated self-quarantine (7 days if tested on day 3-5, otherwise 10 days), and avoid contact with people at higher risk for severe disease for 14 days, regardless of test result.

    Regardless of quarantine status, all individuals exposed to COVID-19 or returning from travel must:

    • Continue daily symptom monitoring through Day 14;
    • Continue strict adherence to all recommended non-pharmaceutical interventions, including hand hygiene and the use of face coverings, through Day 14 (even if fully vaccinated);
    • Must immediately self-isolate if any symptoms develop and contact the local public health authority or their healthcare provider to report this change in clinical status and determine if they should seek testing.

    Quarantine Checkpoints

    The City has COVID-19 quarantine checkpoints at key entry points into New York City to ensure compliance with New York State quarantine orders and continue to contain COVID-19. The New York City Sheriff’s Office, working with other law enforcement agencies, will operate traveler registration checkpoints at major bridge and tunnel crossings into New York City. Checkpoint locations may change on a daily basis.

    When a vehicle is stopped at a checkpoint, the driver and passengers will be asked where they are traveling from and how long they were in that location. If you are not traveling from New Jersey, Connecticut, Pennsylvania, Massachusetts or Vermont, you will be instructed to complete an online New York State Health Department Travel Form as soon as possible. Travelers can expect to spend less than 5 minutes at the checkpoint. If you have already completed the travel form and can show the email confirmation that you have done so, you will be dismissed from the checkpoint faster.

    The Mayor's Public Engagement Unit is engaging in outreach at Penn Station to educate incoming passengers from states with high COVID-19 transmission rates about New York State home-quarantine orders.

    Hotels or Short-Term Rentals

    Starting Friday, August 21, anyone who has visited a restricted state or territory within the last 14 days is required to complete the New York State Traveler Health Form before checking into a hotel, motel, inn, or a short-term rental in New York City. 

    If you have already filled out the form, you may show proof, such as a screenshot of the certification page of a completed form.

    You will not be allowed access to a room until you have completed the form electronically or on paper.

    Travelers who do not complete the form may be subject to significant fines and a misdemeanor violation.

    Online

    Learn more about the State’s restrictions for travel.

    Complete the New York State Traveler Health Form.

    Learn more about mandatory traveler health form completion at hotels and short-term rentals.

    By Phone

    You can report people who are not complying with self-quarantine traveling guidelines by phone.

    Call 311 for assistance.

     

     

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    Travel to Other States

    The Centers for Disease Control and Prevention (CDC) advise residents to be mindful of domestic travel. If you decide to travel for non-essential tasks, try to protect yourself and others by following proper health and social distancing guidelines.

    Learn more about how to plan for domestic travel.