You can request posters about cough covering and hand washing.

Health care providers can request a poster about when to prescribe a flu antiviral.

The "Cover Your Cough" poster provides information on the right way to cover your cough and wash your hands in order to reduce the spread of germs.

Information is available in multiple languages.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.

The "Wash Your Hands" poster shows how to wash your hands to reduce the spread of germs. Posters are available for adults and children and in English, Spanish, Chinese, and Yiddish.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.

Health care providers can get the “When to Prescribe a Flu Antiviral” poster (size 11x17) for information about when to prescribe flu antivirals.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.


If you requested a Department of Health and Mental Hygiene publication over 2 weeks ago and have not received it, you can check the status. If you ordered it more recently, allow time for delivery and call back after 2 weeks if you still haven't received it.

Cancel Order

If your order has been placed, it likely already shipped. You can return unwanted copies at no cost to you by writing "Return to Sender" on the package and putting it in the mail.

Out of Stock

If the publication you are looking for is currently out of stock, you can get assistance by phone.

Call 311 or 212-NEW-YORK (212-639-9675) for assistance.

Update Order

  • To order additional items, you must place another order.
  • You can email requests to
    • To update a current order, be sure to include tracking order number
    • To update address, email, and organizational information

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