Coronavirus (COVID-19) Alert

Animal Care Centers of NYC is closed to the public except for emergencies.

Emergency walk-in hours are:

  • Brooklyn and Manhattan: 7 days a week, 10 AM - 5 PM
  • Staten Island: 7 days a week, 9 AM - 5 PM

Dropoff only:

  • Bronx: Wednesday - Saturday, 9 AM - 5 PM

All other services will be provided by appointment only. You can get more information online or by calling (212) 788-4000.

Visit the Animal Care Centers of NYC website.

Animal Care Centers of NYC (ACC) accepts reports of pets that have been purposely abandoned by their owners. 

You can report:

  • Pets that are left in homes when owners move or go on vacation
  • Pets that are tied up for a lengthy period of time in a public place


Check the Lost and Found Pets database.

Report a Lost Dog With a License Tag.

By Phone

Call 311 for assistance by phone.