You can file a complaint against residences, businesses, City agencies, and non-profit institutions for the following:

• Recycling not separated from trash (manager/owner and tenants)
• Storage area for recyclables not provided
• Containers for recycling and garbage not labeled
• Failure to use clear plastic bags for recycling or black or opaque bags for garbage
• Recycling area signs not posted or maintained
• Recycling instructions not provided to tenants (commercial businesses only)

The Department of Sanitation responds to complaints against residences, City agencies and non-profit institutions in 3-7 business days. Complaints against commercial businesses are responded to in 15 business days.

Get information about recycling.

Get brochures and pamphlets about recycling.