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Call 911 to report graffiti or vandalism in progress.

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  • Hate Crime to report past hate crimes in the form of graffiti

As a building owner, you can request for a free cleanup of graffiti that is on your building. You can also learn about what your options are when someone else reports graffiti on your building. If you report past or chronic graffiti to the police, you can also request a police report for insurance or other purposes.

If you have already submitted a request for graffiti cleanup, you can check the status of your request.

You can request free graffiti removal from your property. You must provide the building's address.

Two forms will be mailed to you with your request:

  • Notice of Intent to Remove Graffiti
  • Forever Graffiti Free Form

Requests will be mailed to the address the City has on file. If you do not respond, the graffiti will be removed after 35 days. 

If the graffiti is on the second story or above, it may not be able to be cleaned. You cannot request the removal of graffiti inside buildings or on streets and sidewalks.

Graffiti Removal Dates

Graffiti removal is generally done year-round, depending on the weather. Specific dates for cleanup are not available.

When someone reports graffiti on a private building, the Department of Sanitation (DSNY) sends two forms to the building owner:

  • Notice of Intent to Remove Graffiti
  • Forever Graffiti Free

If you are a building owner who has received these forms, you can:

  • Remove the graffiti yourself and report this within 35 days of getting the notice. 
  • Wait for the City to remove the graffiti. The City will inspect your property after 50 days of the date on the notice. If the graffiti is still there, the City will remove it.
  • Decide to keep the graffiti. You must report this within 35 days of getting the notice.
  • Decide to be "Forever Graffiti Free."
  • Ask for a 15-day extension if you want more time to decide how to respond to the notice.

When to Respond to a Notice of Intent

Graffiti Removed by Owner

You have the option to remove the graffiti yourself and report that you did within 35 days of the date on the notice. You can also request an extra 15 days to make a decision. After 50 days of the date on the notice, the City will inspect the property and close the case if no graffiti is found. If graffiti is found, the City will remove it.

Graffiti Intentionally Left on Building

You can ask the City to leave the graffiti on the building for artistic or other reasons. You must respond within 35 days of the date on the notice. If you do not respond in 35 days, the City will remove the graffiti from your building.

15 Day Extension Request

You can request a 15 day extension to the 35 day timeframe within which you must notify the City that you either wish to keep the graffiti or that you have removed it yourself. If you request a 15 day extension and do not report either of these options by the end of the additional 15 days, the City will remove the graffiti from your property.

Graffiti Not on Property Reported

If someone incorrectly reported that there is graffiti on your building, you do not have to do anything.

After 35 days of the date on the notice, the Department of Sanitation (DSNY) will inspect the property and close the case if there is no graffiti. If there is graffiti, DSNY will remove it.

How to Respond to a Notice of Intent

Online

Respond to a Notice of Intent to Remove Graffiti.

Fax

(212) 788-9336

By Mail

Department of Sanitation
Central Correspondence Unit
59 Maiden Lane, 5th Floor
New York, NY 10038

If you choose to respond by email, fax, or mail, you must also include the following:

  • The graffiti Service Request number, located on the Notice of Intent
  • The building’s address
  • A note stating that you are the owner or authorized representative of the building

    You can inform the Department of Sanitation if you received a notice for a property that you do not own.

    Call 311 for assistance.

    If you own a property, you have the option of completing and submitting a "Forever Graffiti Free" form to the City even if there is no graffiti on your property. The form is valid for as long as you own the property.

    By submitting this form, you ensure that the City will always attempt to remove graffiti from your property free of charge in case it is ever reported. You will not receive a Notice of Intent to Remove Graffiti each time graffiti is reported on your property.

    Get a Forever Graffiti Free form.

    Completed forms should be mailed to: 

    Department of Sanitation Customer Service Unit
    59 Maiden Lane, 5th Floor
    New York, NY 10038

    You can also fax completed forms to (646) 613-1883.

    Graffiti Removal Status Check

    If you have already reported graffiti on a residential or commercial building, you can check the status of the graffiti removal job.

    You can report graffiti done within the past seven days or repeatedly at the same location. Officers from your local police precinct will respond when they are not handling emergency situations.  

    You can also request that the responding officers issue a police report for insurance or other purposes. If you request a police report, you cannot remain anonymous and you must be available to meet the responding police officers.

    This service does not result in removal of the graffiti.