Businesses must give you written documents in Spanish if you negotiated the agreement in Spanish. This does not apply to any document that you will receive at a later date.
You can file a complaint about businesses in New York City that fail to provide written translation of documents for an agreement made in Spanish.
What Happens Next
To receive follow up on your request, you must provide your address. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
DCWP will consider your complaint a tip if you do not provide your address.
