Temporary Work Schedule Change

The Department of Consumer and Worker Protection (DCWP) enforces the NYC Temporary Schedule Change Law, which took effect July 18, 2018. Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Workers and employers in New York City can contact DCWP about:

Workers’ legal right to temporary schedule changes for certain personal events
Employers’ legal responsibilities regarding workers’ temporary schedule change requests
Complaints about employers, including denial of temporary schedule change requests and failure to post required notice of rights
Information about NYC’s Temporary Schedule Change Law

You can get more information and assistance from DCWP.

Online

Learn more about the Temporary Schedule Change Law.
Live Chat with a DCWP representative for more information.
- Live Chat is available for employer inquiries only.
- When you open the webpage, click the "Live Chat" button. Then, click the button in the middle of the screen that says "Live Chat with a DCWP Representative" to open a chat window.
Submit your questions by email to olps@dcwp.nyc.gov.

By Phone

A DCWP representative can answer questions during regular business hours.

Agency: Department of Consumer and Worker Protection
Division: Office of Labor Policy and Standards
Phone Number: (212) 436-0380
Business Hours: Monday - Friday: 9 AM - 5 PM
Phone assistance is available, but some calls may go straight to voice mail. Please leave a detailed message and a representative will contact you. As an alternative, visit nyc.gov/workers.

DCWP’s Office of Labor Policy and Standards (OLPS) assists with issues that impact immigrants, people of color, and women in the workplace.

In addition, OLPS:

Enforces key municipal workplace laws
Conducts original research, outreach, and education
Develops policies that are responsive to New York City’s evolving economy and workforce

Learn more about the Office of Labor Policy and Standards.

Under NYC’s Temporary Schedule Change Law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Worker rights include:

Temporary change to work schedule on up to two (2) occasions each calendar year to accommodate a personal event
Ability to propose type of temporary change
Freedom from retaliation for additional schedule change requests

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